Operations Assistant Manager (St. Thomas, U.S. Virgin Islands)

Popular; Charlotte Amalie (United States Virgin Islands); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Popular is seeking an Operations Assistant Manager in Charlotte Amalie, U.S. Virgin Islands. The role involves supervising retail branch operations and implementing strategies for operational efficiency.

Candidates must hold a Bachelor's Degree and have at least four years of retail branch operations experience. The position follows a hybrid work model and is crucial for ensuring excellent customer service and cash management.

Qualifications

• Bachelor's Degree required.
• Minimum of four years of experience in Retail Branch Operations required.

Responsibilities

• Coordinates and supervises the operations of a retail branch.
• Implements strategies to achieve operational efficiency.
• Prepares work schedules and assigns duties to personnel.

Skills

Supervisory skills

Operational efficiency

Customer service

Cash management

Education

Bachelor's Degree

Job description

Operations Assistant Manager (St. Thomas, U.S. Virgin Islands)

Job Type

Coordinates and supervises the operations of a retail branch.

Essential Duties and Responsibilities

Implement strategies to achieve operational efficiency and business goals. Prepares work schedules and assigns duties to personnel. Maintain appropriate cash level. Monitor Bank Representative’s daily cash drawer balances. Provide guidance to subordinates on cross‑selling strategies, transaction productivity levels and accuracy. Promote and guide employees to serve clients according to service standards for time on line and solving customers banking problems. May intervene on complex customers’ banking problems. Assure completion of documents according to all banking regulations and Corporation policies. Manage controllable expense accounts. Collaborate with inside auditors on compliance auditing. Complete and discuss the Bank Representative Dashboard.

Supervisory Responsibilities

Directly supervises at least 2 full time employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Coach and develop employees. Foster a spirit of teamwork and allows for disagreement over ideas as well as diversity.

Education

Bachelor's Degree

Experience

At least four years of experience in Retail Branch Operations.

Certifications / Licenses

No certifications or license needed.

Region Locations

St. Thomas

Work Schedule

Monday through Saturdays

8:00 a.m. - 5:00 p.m.

Values

• Passion for People
• Own Every Moment
• Succeed Together
• Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

If you are a California resident, please click here to learn more about your privacy rights.

Job Segment: Assistant Manager, Manager, Management