Office - Revenue & People Operations Supervisor

SSA Consulting Group; Fort Wayne (IN); On-site; USD 55,000 - 85,000; Full time

Job summary

SSA in Fort Wayne, IN is seeking a Revenue & People Operations Supervisor to manage the cash office, payroll support, and daily people-related tasks across the location.

The role emphasizes accurate reporting, accounts payable coordination, onboarding coordination, and supervising cashiers, with guidance from site leadership.

Qualifications

• Experience in cash office operations and financial reporting.
• Familiarity with accounts payable software and payroll processes.
• Ability to supervise front-line staff and ensure compliance.

Responsibilities

• Supervise assign­ed cashiers, evaluate performance, and coach cash handling practices.
• Oversee daily cash office operations, ensuring accuracy, security, and timely HQ reporting.
• Complete HQ reporting (Petty Cash, OSCR, Gross Sales Report, OFR, Trial Balance, Invoicing).
• Administer HQ Accounts Payable software and related transmissions and reports.
• Coordinate vendor communications to reconcile invoice discrepancies and arrange shipments.
• Meet fiscal deadlines and report variances to Management promptly.
• Support payroll and controllable profit tracking within budget guidelines.

Skills

Cash handling

Accounts payable

Payroll support

HQ reporting

People operations

Job description

Who are we

At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters.

Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact.

More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.

Revenue & People Operations Supervisor

The Revenue & People Operations Supervisor supports the daily financial and people operations of the location, performing the hands‑on work of cash office administration, HQ reporting, accounts payable coordination, and day‑to‑day people operations tasks across the employee lifecycle. This role may supervise assigned team members, providing task direction and quality checks on their work under the guidance of the General Manager.

The Revenue & People Operations Supervisor operates primarily through direct execution of established processes — cash reconciliation, timekeeping administration, onboarding coordination — escalating discrepancies, policy questions, and non‑routine issues to site leadership rather than resolving them independently. Their core responsibility is the accurate, timely, and compliant completion of daily financial and people‑operations tasks that keep the location running.

Responsibilities

Cash & Revenue Operations

• Supervise assigned cashiers, evaluate performance, and coach and document cash handling practices
• Oversee daily cash office operations, ensuring accuracy, security, and timely completion of HQ‑required reporting
• Complete required HQ reporting, including Petty Cash, OSCR, Gross Sales Report, OFR, Trial Balance Reports, Invoicing, Fintech, and Sales by Stand reports
• Administer HQ Accounts Payable software and related transmissions and reports
• Contact vendors to reconcile invoice discrepancies, shortages, overshipments, or arrange emergency shipments
• Meet fiscal deadlines and communicate financial variances to the Management team promptly
• Support payroll and controllable profit tracking within established budget guidelines through scheduling and coverage planning

Administrative & Facilities Support

• Maintain storage systems and warehousing procedures to support efficient use of space
• Provide branch administrative