Office Representative - State Farm Agent Team Member

Markquinnell; Northfield (MN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Hiring bonus

401(k) profit sharing plan

Paid time off

Flexible hours

Opportunity for advancement

Job summary

Markquinnell in Northfield, Minnesota is looking for an outgoing Office Representative at the State Farm Agency. In this role, you will develop strong customer relationships to promote insurance products, including auto, home, and life insurance. You will be responsible for providing friendly customer service, managing inquiries, and developing leads.

The ideal candidate possesses excellent communication skills and a proactive approach to problem-solving. The compensation includes an annual salary range of $50,000 - $65,000 plus commission opportunities.

Qualifications

• Strong written, verbal, and listening communication skills.
• Sales experience in retail or telemarketing preferred.
• Dedicated team player with an enthusiasm for learning.

Responsibilities

• Provide friendly customer service and respond to inquiries.
• Establish and follow up on customer relationships.
• Develop leads and market products effectively.

Skills

Excellent communication skills

Self-motivated and detail oriented

People oriented

Sales experience preferred

Proactive at problem solving

Microsoft Office proficiency

Education

Property and Casualty Insurance license (must be able to obtain)

Life and Health Insurance license (must be able to obtain)

Job description

Future Opening: Office Representative - State Farm Agent Team Member

About the Mark Quinnell State Farm Insurance Agency:

The Mark Quinnell State Farm Insurance Agency mission is to help people of Northfield, Minnesota and the surrounding area manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our success is built on shared values – quality service, strong relationships, and integrity. We focus on supporting community members with auto, home, and life insurance needs.

About Mark

• Second-generation State Farm Agent, serving Northfield since 1986.
• Voted Best Insurance Agent and Best Insurance Agency in the Northfield News.
• Graduated from St. Olaf College and Northfield High School.
• Married with two adult children and three grandkids.
• Actively involved in local community, business, and service groups.
• Member of the Northfield Rotary Club – Past President.
• Member of the Northfield Chamber of Commerce.
• Member of the National Association of Insurance & Financial Advisors.
• Specializes in out-of-state insurance transfers.
• Nationally awarded by State Farm, including Crystal Excellence and Ambassador Club.

About the Role

We are seeking an outgoing, career-oriented professional to join our team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

What you’ll be doing:

• Provide prompt, accurate, and friendly customer service.
• Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Support State Farm office administration, technical, and computer systems management.

What we’re looking for:

• Excellent communication skills – written, verbal, and listening.
• Self-motivated, detail oriented, and proactive at problem solving.
• People oriented and dedicated to customer service.
• Enthusiastic about the role that insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Property and Casualty Insurance license (must be able to obtain).
• Life and Health Insurance license (must be able to obtain).
• Excellent Microsoft Office computer and systems management.
• Dedicated team player.
• Enthusiasm to learn and grow.

Compensation and Benefits

The expected annual base salary range for this role is $50,000 - $65,000 with additional commission and bonus opportunities.

• Salary plus commission/bonus
• Hiring bonus
• 401(k) profit sharing plan
• Paid time off (vacation and sick days)
• Paid family leave
• Flexible hours
• Opportunity for advancement within State Farm

Equal Opportunity Employer

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Questions? Contact Mark Quinnell at 507-645-4545 or [e-mail].