Customer Service Representative - State Farm Agent Team Member Northfield - MN

Mark Quinnell; Northfield (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K

Paid time off (vacation and personal/s

Job summary

Mark Quinnell - State Farm Agent in Northfield, MN seeks a friendly, career-oriented Customer Service Representative to join their team. You will help customers explore auto, home and life insurance options and build lasting relationships in the community.

As a State Farm Agent team member, you will provide responsive service, process policy changes and billing inquiries, and support the agent in delivering insurance solutions. A proactive, customer-first attitude is essential.

Qualifications

• Excellent interpersonal skills and a customer-focused mindset.
• Strong people orientation and teamwork.
• Solid organizational skills and attention to detail.
• Self-motivated with a proactive work ethic.
• Commitment to delivering outstanding customer service.
• Ability to learn and navigate computer applications.
• Experience with Windows and common office software.

Responsibilities

• Provide prompt, accurate, and friendly customer service for inquiries about insurance.
• Educate customers on insurance options using a needs-based approach.
• Maintain a strong work ethic and daily commitment to success.

Skills

Interpersonal skills

People oriented

Organizational skills

Self-motivated

Detail oriented

Customer service

Computer literacy

Windows expertise

Communication skills

Tools

Windows OS

Microsoft Office

PC skills

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Northfield - MN

Position Overview

State Farm Insurance Agent located in Northfield, MN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mark Quinnell - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Ability to effectively relate to a customer

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.