Office Representative - State Farm Agent Team Member

Ed Randolph - State Farm Insurance Agent; Fairbanks (AK); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Salary

Paid time off (vacation and personal/s

ick days

Valuable experience

Job summary

Ed Randolph - State Farm Insurance Agent is seeking an Agent Team Member in Fairbanks, AK. You will establish customer relationships, answer questions on insurance coverage, and assist with policy changes, claims, transfers, and billing explanations.

The role emphasizes strong communication, organizational skills, and a customer-focused mindset. Schedule is Monday–Friday, 8 am to 4 pm, with benefits and opportunities to gain valuable experience in the insurance field.

Qualifications

• Excellent interpersonal and communication skills are essential.
• Strong written, verbal and listening communication.
• Enthusiastic about insurance and financial products helping people manage risks.
• Good organizational skills and self-motivation.
• Experience with computer applications, especially Windows.
• Pride in accuracy and timely completion of work.
• Ability to work effectively in a team.
• Ability to multitask in a fast-paced environment.
• Ability to relate well to customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on insurance details, policy changes, transfers, claims and billing.
• Maintain a strong work ethic and commitment to success.
• As an Agent Team Member, you will receive benefits and compensation.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Computer literacy (Windows)

Attention to detail

Team-oriented

Multi-tasking

Customer relation

Education

Property and Casualty license (must obtain)

Tools

Windows

Job description

Position Overview

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Salary
• Paid time off (vacation and personal/sick days)
• Valuable experience

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Courses on ethical and customer centered sales practices will be required
• Must be available to work the following schedule M-F 8am to 4pm

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $36,000.00 - $42,000.00 per year