Office Representative

Baptist Health Arkansas; Arkadelphia (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Baptist Health Arkansas is seeking a call center registration clerk responsible for greeting and checking in patients, answering telephone calls, scheduling appointments, and maintaining patient records.

Applicants should have a high school diploma or GED, excellent customer service skills, and typing abilities of 35-40 wpm. The position involves collecting payments and other related duties within an 80-hour bi-weekly schedule.

Qualifications

• Must have a high school diploma or GED equivalent.
• Previous clinic experience preferred.
• Excellent customer service skills are essential.
• Typing skills of at least 35-40 wpm are required.

Responsibilities

• Greeting and checking patients in at the call center.
• Scheduling appointments and maintaining patient records.
• Answering the telephone and checking patients out.
• Collecting payments and performing related duties.

Skills

Customer service

Interpersonal communication

Typing (35-40 wpm)

Education

HS Diploma or GED Equivalent

Job description

Summary

The call center registration clerk is responsible for greeting and checking patients in, answering the telephone, scheduling appointments, maintaining patient records and filing, checking patients out, collecting payments and other related duties as assigned.

This job will be authorized 80.00 hours bi-weekly.

Requirements

• HS Diploma and/or GED Equivalent
• Previous clinic experience preferred
• Excellent customer service/interpersonal communication skills
• Minimal typing skills (35-40 wpm)