Office Position

A&J Plumbing and Sewer Service; Fair Haven (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Bonus based on performance

Training & development

Opportunity for advancement

Company parties

Competitive salary

Employee discounts

Free food & snacks

Job summary

A&J Plumbing and Sewer Service is seeking a reliable dispatcher to schedule appointments and dispatch technicians to service calls. The role involves handling customer inquiries, keeping records up to date, and supporting office functions.

The position requires a self-starter who can thrive in a fast-paced environment and live within a 20-minute radius from our 26 Mile & County Line location in Michigan. Compensation ranges from $16.00 to $18.00 per hour with potential daily bonuses, full-time

Qualifications

• Experience scheduling appointments for field service teams.
• Dispatching service technicians to on-site calls.
• Excellent customer service and communication skills.
• Strong data entry and spreadsheet skills for records.

Responsibilities

• Schedule appointments and dispatch technicians to service calls.
• Provide friendly services to customers and company departments.
• Maintain accurate data and spreadsheet records; respond to multi-line phone system.
• Assist with general office tasks including filing, faxing, and marketing activities.

Skills

Appointment scheduling

Dispatching technicians

Customer service

Data entry

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks

Full time Office Position : Potential daily bonus of $150 - $1,000

Working evenings and weekend shifts from 10:30 am - 6:00 pm and or 7:30 am to 4:00 pm (approx. 40 hours/week)

Looking for a reliable dispatcher who has experience scheduling appointments and dispatching technicians to service calls. The responsibilities of this position include: Providing friendly services to customers & company departments offering enthusiastic guidance to customers & employees, assisting & maintaining quality and organization. Keeping data and records up to date including spreadsheet information, answering multi-line telephone system, Dispatching service technicians using a GPS software program, Assist with general office and administrative functions including (but not limited to) filing, faxing, marketing, and cold calling customers. Looking for a team member who is responsible, self-starter, family oriented, and can operate in a past paced environment.

Location: We are located off of 26 mile and County Line road, you must live within 20 minutes of our location.

Compensation: $16.00 - $18.00/hr. Depending on Experience