Office Operations Supervisor

DHL Supply Chain; Westerville (OH); On-site; Confidential; Full time

Benefits offered by this job

Medical, Dental, Vision, Prescription

Discounted Stock Purchase

401K

Generous PTO policy

Job summary

DHL Supply Chain is seeking an Office Supervisor to oversee order processing, administrative duties, customer service, and accounting functions at a distribution center. The role includes supervising staff, training, reporting, and maintaining office efficiency to support client operations.

This position requires strong discipline, accountability, and effective communication with associates and clients. Up to 15% travel may be involved as part of the role.

Qualifications

• High school diploma, GED or equivalent is required.
• Associate’s degree in related field is preferred.
• 3+ years in an administrative or supervisory role is required.

Responsibilities

• Responsible for the order processing, administrative, customer service, and accounting functions of a distribution center.
• Supervises the order processing and customer service functions for assigned clients.
• Performs accounting functions relating to payroll, A/P, inventory and general ledger activities, and related reporting requirements.
• Distributes and monitors work assignments within assigned responsibilities.
• Trains and cross-trains associates for all functions within assigned responsibilities.
• Prepares and reviews company and client reports, ensuring their accuracy and timely submission.
• Maintains discipline within assigned office responsibilities.
• Maintains operating efficiencies through scheduling, supervision, and planning.
• Interfaces with client representatives daily and maintains office operational coordination.
• Conducts performance reviews and periodic feedback sessions for hourly associates in the work group.
• Effectively communicates with associates and customers in person and via telephone, verbally and written to accomplish necessary objectives.
• Effectively reviews performance of subordinates, if any, to ensure compliance with requirements.
• Operates small office equipment to accomplish necessary objectives.
• May supervise office hourly associates.

Education

High school diploma, GED or equivalent

Associate’s degree in related field

Job description

DHL Supply Chain is seeking an Office Supervisor to oversee order processing, administrative duties, customer service, and accounting functions at a distribution center. The role includes supervising staff, training, reporting, and maintaining office efficiency to support client operations.

This position requires strong discipline, accountability, and effective communication with associates and clients. Up to 15% travel may be involved as part of the role.