Office & Operations Manager - Growth & Customer Experience

Floor Coverings International #554836; Bozeman (MT); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Annual company convention

Mobile Showroom access (insurance &gas

$50 cell phone stipend

$50 work attire stipend

$100 health insurance assistance

10 days PTO

Job summary

Floor Coverings International is seeking an Office Manager to drive growth, coordinate scheduling and installations, and support marketing efforts across the local franchise. You will help maintain clean financials and ensure smooth operations while delivering excellent customer service.

The role offers a base salary of $54,000, bonus opportunities up to $6,000 per year, and additional stipends for cell phone and work attire.

Qualifications

• 1–3 years of experience preferred.
• Paid training provided.
• Full-time position.
• Mobile Showroom access when available (insurance and gas covered by the company).

Responsibilities

• Develop trust with customers by living our Core Values daily.
• Create raving fans by providing extra-mile service.
• Schedule appointments for the sales team and convert leads.
• Follow up on open proposals.
• Keep showroom and office organized and presentable.
• Assist in local marketing tactics and campaigns.
• Resolve customer conflicts.

Skills

Customer management

Scheduling

Office administration

Marketing support

Communication

Tools

Salesforce

QuickBooks

Job description

Floor Coverings International is seeking an Office Manager to drive growth, coordinate scheduling and installations, and support marketing efforts across the local franchise. You will help maintain clean financials and ensure smooth operations while delivering excellent customer service.

The role offers a base salary of $54,000, bonus opportunities up to $6,000 per year, and additional stipends for cell phone and work attire.