Office Operations Leader: Build Systems & Lead Team

SERVPRO; Hudson (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Competitive salary

Dental insurance

Job summary

SERVPRO is seeking an Office Manager to lead the office team, build systems, and support growth. This role requires solving problems, improving processes, and developing staff to operate at a high level across administrative, accounting, and HR functions.

You will collaborate with production, reconstruction, sales, and leadership to align with company goals, manage receivables/payables, and ensure excellent customer service during stressful situations.

Qualifications

• 5+ years of office, operations, accounting, or customer service management experience.
• Strong leadership and communication skills both verbal and written.
• Proven ability to manage and multi task across multiple priorities.
• Experience with Microsoft Office and business software systems.
• QuickBooks experience required.

Responsibilities

• Leading and developing the office team
• Working collaboratively with production, reconstruction, sales, and leadership teams to support company goals
• Overseeing administrative, accounting, and HR functions
• Managing accounts receivable, accounts payable, and sub-contractor documentation
• Improving office systems, processes, and efficiency
• Supporting customer service excellence and franchise growth
• Tracking key performance metrics and driving accountability
• Coordinate interdepartmental communication

Skills

Leadership

Communication

Multitasking

Problem-solving

Team development

Tools

Microsoft Office

QuickBooks

Xactimate

Job description

SERVPRO is seeking an Office Manager to lead the office team, build systems, and support growth. This role requires solving problems, improving processes, and developing staff to operate at a high level across administrative, accounting, and HR functions.

You will collaborate with production, reconstruction, sales, and leadership to align with company goals, manage receivables/payables, and ensure excellent customer service during stressful situations.