Office Operations & Facilities Coordinator

AmTrust Financial Services, Inc.; Cleveland (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

AmTrust Financial Services, Inc. is seeking an Office Services/Operations professional to support daily office operations, coordinate facilities needs, and manage workspace requirements across Cleveland locations.

The role partners with Facilities to drive efficiency, safety, and employee experience. Key duties include onboarding/offboarding workspace setups, seating and conference room management, vendor coordination, and generating operational reports to leadership.

Qualifications

• Strong organizational, communication, interpersonal, customer-service, and problem-solving skills.
• Ability to independently manage multiple priorities and follow assignments through completion.
• Strong attention to detail and ability to maintain accurate operational records.
• Ability to interact professionally with employees, executives, vendors, contractors, property management, and other business partners.
• Ability to exercise appropriate judgment when handling sensitive or confidential workplace information.

Responsibilities

• Support daily office operations and workplace services alongside the Facilities Manager.
• Act as the primary contact for employee workplace and facilities needs.
• Coordinate maintenance, repairs, inspections, vendors, and facility projects.
• Manage employee onboarding/offboarding workspace requirements and office moves.
• Oversee workspace utilization, seating, conference rooms, and office resources.
• Coordinate meetings, events, office supplies, purchasing, and inventory.
• Support workplace safety, emergency preparedness, and business continuity efforts.
• Provide backup support for reception, mailroom operations, and special projects.

Skills

Organizational skills

Communication

Customer service

Problem solving

multitasking

Tools

Microsoft Office

Outlook

Excel

PowerPoint

Teams

Job description

AmTrust Financial Services, Inc. is seeking an Office Services/Operations professional to support daily office operations, coordinate facilities needs, and manage workspace requirements across Cleveland locations.

The role partners with Facilities to drive efficiency, safety, and employee experience. Key duties include onboarding/offboarding workspace setups, seating and conference room management, vendor coordination, and generating operational reports to leadership.