Office Operations & Customer Support Associate

Dayforce; Honolulu (HI); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Pet Insurance

401(k) with company matching

19 days of paid time off

Wellness program and EAP assistance

Job summary

Dayforce in Honolulu, HI is seeking an entry-level Office Associate 1 to support branch operations. The role runs Monday through Friday, 9:00 AM to 5:45 PM, and focuses on data entry, customer records, mail handling, phone coverage, and filing to keep the office efficient.

The position emphasizes excellent service to clients and collaboration with sales, warehouse, and corporate finance. It is ideal for an organized communicator who can follow SOPs and manage multiple tasks.

Qualifications

• Organize and prioritize tasks under time constraints.
• Proficient with Microsoft Word, Excel, PowerPoint and Outlook.
• Knowledge of general office operation.
• Accurate data entry at a steady pace.
• Effective internal and external communication.
• Ability to speak, read and write English.
• Strong filing and document organization skills.

Responsibilities

• Provide outstanding customer service to employees, customers, and vendors.
• Process Sales Orders and/or Purchase Orders using Oracle.
• Review orders to ensure proper processing in the system.
• Respond to customer or sales inquiries via phone, email, or in-person.
• Process checks and cash from customers; prepare vendor payments.
• Maintain inventory and related logs; organize documents.
• Assist office staff, sales, and warehouse; support various tasks.
• Reception duties: greet visitors and manage deliveries.
• Assist with quarterly inventory and ensure accurate data entry.

Skills

Customer service

Data entry

Microsoft Word

Excel

PowerPoint

Outlook

Verbal communication

English literacy

Tools

Oracle

Job description

Dayforce in Honolulu, HI is seeking an entry-level Office Associate 1 to support branch operations. The role runs Monday through Friday, 9:00 AM to 5:45 PM, and focuses on data entry, customer records, mail handling, phone coverage, and filing to keep the office efficient.

The position emphasizes excellent service to clients and collaboration with sales, warehouse, and corporate finance. It is ideal for an organized communicator who can follow SOPs and manage multiple tasks.