Office Coordinator: Front Desk & Operations Pro

Hawaii Human Resources (HiHR); Kapaa (HI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Fully paid healthcare

401(k) matching

Paid parental leave

Student loan assistance

Employee assistance programs

Paid time off

Job summary

ProService Hawaii on Kaua'i is seeking an Office Coordinator for our Kapa'a office. This role is client-facing and highly organized, serving as the front desk, handling walk-ins, calls, and vendor interactions with urgency and professionalism.

You will process onboarding packets, benefits paperwork, unemployment claims, COI requests, coordinate payroll distribution, and keep office operations running smoothly.

Responsibilities

• Serve as the primary point of contact for walk-ins, incoming calls, and vendor interactions—managing front desk traffic with urgency and professionalism.
• Respond to and resolve client and employee inquiries, routing calls, cases, mail, and service requests accurately and on time.
• Process high-volume documentation including onboarding packets, benefits paperwork, unemployment claims, and Certificate of Insurance (COI) requests.
• Manage end-to-end payroll distribution—printing, packaging, delivery, and mailing—with zero-error accuracy.
• Oversee daily office operations: vendor coordination, supply inventory, facility upkeep, and scheduling of shared spaces.
• Partner with Office Coordinators across locations to align workflows, cross-cover when needed, and maintain consistent service standards.

Job description

ProService Hawaii on Kaua'i is seeking an Office Coordinator for our Kapa'a office. This role is client-facing and highly organized, serving as the front desk, handling walk-ins, calls, and vendor interactions with urgency and professionalism.

You will process onboarding packets, benefits paperwork, unemployment claims, COI requests, coordinate payroll distribution, and keep office operations running smoothly.