Office Associate

Dayforce; Honolulu (HI); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Pet Insurance

401(k) with company matching

19 days of paid time off

Wellness program and EAP assistance

Job summary

Dayforce in Honolulu, HI is seeking an entry-level Office Associate 1 to support branch operations. The role runs Monday through Friday, 9:00 AM to 5:45 PM, and focuses on data entry, customer records, mail handling, phone coverage, and filing to keep the office efficient.

The position emphasizes excellent service to clients and collaboration with sales, warehouse, and corporate finance. It is ideal for an organized communicator who can follow SOPs and manage multiple tasks.

Qualifications

• Organize and prioritize tasks under time constraints.
• Proficient with Microsoft Word, Excel, PowerPoint and Outlook.
• Knowledge of general office operation.
• Accurate data entry at a steady pace.
• Effective internal and external communication.
• Ability to speak, read and write English.
• Strong filing and document organization skills.

Responsibilities

• Provide outstanding customer service to employees, customers, and vendors.
• Process Sales Orders and/or Purchase Orders using Oracle.
• Review orders to ensure proper processing in the system.
• Respond to customer or sales inquiries via phone, email, or in-person.
• Process checks and cash from customers; prepare vendor payments.
• Maintain inventory and related logs; organize documents.
• Assist office staff, sales, and warehouse; support various tasks.
• Reception duties: greet visitors and manage deliveries.
• Assist with quarterly inventory and ensure accurate data entry.

Skills

Customer service

Data entry

Microsoft Word

Excel

PowerPoint

Outlook

Verbal communication

English literacy

Tools

Oracle

Job description

Posted Tuesday, August 11, 2026 at 10:00 AM

Work Schedule: Monday thru Friday 9:00 AM - 5:45PM

Office Associate 1 contributes to the efficient operation of a branch office and will be responsible for ensuring it by providing administrative support. The job performs a range of general and specific office/clerical tasks including but not limited to entering data, maintaining customer records, sorting and distributing incoming/outgoing mail, answering phones, and filing. This position is entry-level and works under general supervision. Because this role provides general office support, duties vary from day to day. The core of the job is ensuring that offices run efficiently and can provide excellent service to clients and customers.

Essential Job Functions:

• Ensure that each employee, customer, clients, and vendor receive outstanding customer service by providing a friendly environment which includes greeting and assisting everyone by maintaining outstanding product knowledge and all other components of customer service related to the office operation.
• Process Sales Orders and/or Purchase Orders using Oracle.
• Review sales or purchase orders and ensure that orders are processed through the order processing system without issues.
• Use the customer inquiry function for accounts receivable (A/R) questions and reply to customers or sales reps.
• Process checks and cash received from customers.
• Prepare payment orders for invoices from vendors and suppliers.
• Check inventory to determine the availability of requested merchandise.
• File documents according to company standard operation procedure (SOP) and able to retrieve it upon sales or customers’ request.
• Supports office staff, sales, and warehouse and acts as an assistant on various tasks.
• Organize delivery and receiving related documents and maintain logs.
• Have effective communication with sales associates, warehouse, and office personnel.
• Receive calls, takes and relay messages, and respond to requests for information: Provide information to direct the caller to the appropriate individual.
• Provide excellent service to customers and suppliers by communicating to expedite the resolution of problems/complaints with Corporate Finance whenever necessary.
• Assist with the quarterly physical inventory (PI) which may be conducted during weekends.
• Understand PI processes and be able to enter data without errors.
• Understand and follow company SOPs and know how to find necessary SOPs when needed.
• Reception duties include greeting and announcing visitors, accepting deliveries, etc.
• Perform other related duties as required.

Knowledge, Skills and Ability:

• Organize and prioritize numerous tasks and complete them under various time constraints.
• Require computer skills, including proficiency with Microsoft word, excel, PowerPoint, and Outlook software, as well as other general office skills;
• Knowledge of general office operation.
• Data entry keyboarding skills without error at a moderate rate of speed.
• Effective communication skills internally and externally via phone, email, and in person.
• Ability to speak clearly, concisely, and effectively.
• Ability to listen to, and understand, information and ideas as presented verbally.
• Ability to assemble, sort, and file documents.
• Ability to organize and prioritize tasks to meet cut-offs.
• Ability to speak, write and read English.

Benefits*:

• Health Insurance
• Vision Insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more!

*Most benefits require employee contribution

Pre-employment Drug testing is required.
Must be authorized to work in the United States on a full-time basis for any employer.