Office Operations Coordinator

Right at Home Mississippi Delta; Cleveland (MS); On-site; USD 28,000 - 38,000; Full time

Job summary

Right at Home Mississippi Delta is seeking an Administrative Assistant to provide day-to-day office support in our in-office environment. You will serve as the primary contact for employees, caregivers, clients, and visitors, handling filing, compliance, and onboarding tasks.

The role emphasizes organization, confidentiality, and professional customer service, with a steady Mon-Fri schedule from 8:00 a.m. to 4:00 p.m. in-office.

Qualifications

• Strong organizational skills and attention to detail.
• Professional and courteous phone and customer service skills.
• Demonstrates professionalism, maturity, reliability, and sound judgment.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Comfortable working with computers, electronic records, email, and office equipment.
• Ability to handle confidential information with discretion.
• Must maintain a consistent Monday–Friday in-office schedule.
• Five years of administrative/receptionist or related experience preferred.

Responsibilities

• Maintain accurate, organized employee and caregiver files.
• Complete weekly filing and ensure documents are in personnel files.
• Enter and maintain time digitally in company software weekly.
• Review files for missing or expired documentation and obtain updates.
• Complete monthly certification and compliance checks and record results.
• Answer calls professionally, take messages, transfer calls, and assist with questions.
• Provide professional customer service to clients, caregivers, applicants, employees, and visitors.
• Perform general receptionist duties, including greeting visitors.
• Assist with hiring/onboarding, including communicating with applicants and documents.
• Assist with administrative duties for HHA-related tasks and records.
• Make outgoing calls to obtain required information and documentation.
• Scan, copy, organize, and electronically file documents.
• Maintain confidentiality of information.

Skills

Organizational skills

Phone skills

Professionalism

Multitasking

Computer literacy

Confidentiality

In-office schedule discipline

Administrative experience

Job description

Right at Home Mississippi Delta is seeking an Administrative Assistant to provide day-to-day office support in our in-office environment. You will serve as the primary contact for employees, caregivers, clients, and visitors, handling filing, compliance, and onboarding tasks.

The role emphasizes organization, confidentiality, and professional customer service, with a steady Mon-Fri schedule from 8:00 a.m. to 4:00 p.m. in-office.