Office Operations Consultant I – Veteran Services

Florida; West Palm Beach (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Retirement package

Health insurance

Paid leave

Job summary

The State of Florida is seeking an Office Operations Consultant I for the West Palm Beach area. The incumbent will perform a range of administrative duties, including data entry, report preparation, and document processing, while ensuring privacy regulations are met.

Responsibilities include greeting visitors, screening requests, handling phone inquiries, and coordinating with VA-related offices. Strong communication and Office Suite skills are essential.

Qualifications

• Excellent customer service and interpersonal skills.
• Fluency in English (reading, writing and speaking).
• Proficiency in Microsoft Office Suite: Word, Excel and Outlook.

Responsibilities

• Greet and screen visitors and determine level of assistance.
• Respond to phone inquiries and direct to appropriate staff.
• Process incoming mail and distribute to responsible personnel.
• Prepare forms and routine correspondence; enter data in department systems.
• Maintain privacy of protected health information and ensure compliance with privacy regulations.
• Order and maintain office supplies and inventory.
• Attend meetings and trainings as required.

Skills

Customer service

Interpersonal skills

English fluency

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

Associates degree or E-4 equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The State of Florida is seeking an Office Operations Consultant I for the West Palm Beach area. The incumbent will perform a range of administrative duties, including data entry, report preparation, and document processing, while ensuring privacy regulations are met.

Responsibilities include greeting visitors, screening requests, handling phone inquiries, and coordinating with VA-related offices. Strong communication and Office Suite skills are essential.