Office Operations Assistant OBGYN

Ascension; Mequon (WI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Comprehensive health coverage

Dental and vision coverage

Retirement plan

Paid time off

Tuition assistance

Job summary

Ascension Meadowview Clinic in Mequon, WI, is seeking a full-time OB-GYN administrative support role. You will greet patients, verify demographics, handle insurance authorizations, and schedule appointments, ensuring smooth clinic operations.

Responsibilities include charge entry, co-pay collection, and daily reconciliation, plus general clerical support. Experience in healthcare customer service and Epic software is preferred.

Qualifications

• What minimum requirements you'll need: High School diploma equivalency OR 1 year of applicable cumulative job specific experience, required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconciles all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience

Job description

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconciles all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Your future role at a glance

• Location: Mequon, WI
• Facility: Meadowview Clinic
• Department: OBGYN
• Schedule: Full-time | Day Shift

How you'll make an impact in this role

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconciles all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

What minimum requirements you'll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• 40 hours a week | M-F | Hours vary between 7:30am-5:30pm | No weekends or major holidays
• Prior healthcare customer service and Epic experience preferred

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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