Office Operations Assistant

Ascension; Mequon (WI); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Comprehensive health coverage

Employer retirement plan (403b)

Paid time off (PTO)

Tuition assistance (Vocare)

Employee Assistance Program

Parental leave

Job summary

Ascension in Mequon, WI is seeking a part-time front-desk clerk to greet patients, verify documentation, manage appointments, and handle billing entries. You will verify insurance precertifications, schedule visits, and collect co-pays while reconciling daily reports. The role supports the Oncology department and requires a positive, organized approach.

Location is Mequon, WI, Day Shift, Part-Time. A High School diploma or equivalent (or 1 year of related experience) is required.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.

Skills

Customer service

Insurance verification

Scheduling

Education

High school diploma or equivalent

Job description

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.

Your future role at a glance

• Location: Mequon, WI
• Facility: Columbia St Mary's Ozaukee
• Department: Oncology
• Schedule: Day Shift | Part-Time

How you’ll make an impact in this role

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.

Education

What minimum requirements you’ll need

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.