Office Operations Assistant

WV Department of Human Services; West Virginia; On-site; USD 30,000 - 40,000; Full time

Job summary

WV Department of Human Services in West Virginia seeks a clerical worker to perform a variety of tasks. You will interact face-to-face with clients, manage phone communications, and scan documents into client cases.

The ideal candidate must have a high school diploma or equivalent and possess effective communication skills. Responsibilities include managing client messages and routing them appropriately, alongside other related clerical tasks.

Qualifications

• Must effectively communicate with workers.
• Ability to complete varied clerical duties.

Responsibilities

• Complete varied clerical duties involving face-to-face contact with clients.
• Direct client phone calls and scan documents into client cases.
• Compose client messages accurately and route them.

Education

High school graduation or equivalent

Job description

Nature of Work

Under close supervision, complete varied clerical duties involving face-to-face contact with walk-in clients, directing client phone calls and scanning documents into the correct client cases. Comprise client messages accurately and route them via email or instant messaging system to appropriate individuals. Must be able to effectively communicate with workers. This position may also distribute mail and faxes. Complete related work as required.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.