Office Operations & Accessibility Support Coordinator

CSU; Vallejo (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Cal Poly is seeking an Office Support Specialist to coordinate accommodations and services for students with disabilities, including testing and assistive technology check out. The role also welcomes and screens office visitors, handles inquiries, and routes calls to the appropriate university departments.

You will help maintain continuous office coverage, develop training materials, assist in monthly service usage reports, and oversee supply inventory while keeping costs within budget.

Qualifications

• High school diploma or equivalent; Type 45 wpm; Four years of general office support or technical experience; Training in a vocational school or full-time college education may substitute for two years of experience on a one-year college for 6 months of experience.

Responsibilities

• Coordinate the delivery of accommodations and services (e.g. testing, assistive technology check out).
• Welcome and screen office visitors, emails and phone calls for staff; take messages and/or refer calls to university departments and/or personnel as appropriate; independently research matters when necessary to respond to inquiries.
• Coordinate continuous coverage for the office to allow for optimal response to walk-in visitors and callers, both within and outside of the university.
• Develop and update training materials for service areas that include general explanation of principles, techniques, standards, guides and professional skills to be implemented when working with students with disabilities.
• Assist in data collection and monthly reports for service usage.
• Oversee the office supply inventory to ensure that stock is maintained and costs are kept within budget.
• Maintain a central filing system for the division, consisting of both confidential and nonconfidential files, to ensure documentation is filed timely and accurately, and can be easily retrievable.

Skills

Typing 45 wpm

Office support

Education

High school diploma

Job description

Cal Poly is seeking an Office Support Specialist to coordinate accommodations and services for students with disabilities, including testing and assistive technology check out. The role also welcomes and screens office visitors, handles inquiries, and routes calls to the appropriate university departments.

You will help maintain continuous office coverage, develop training materials, assist in monthly service usage reports, and oversee supply inventory while keeping costs within budget.