Office Manager - State Farm Agent Team Member

Insuredwithshon; Huntsville (AL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Signing bonus

Job summary

An insurance agency in Huntsville is seeking an Office Manager to enhance office operations and provide exceptional customer service. The successful candidate will need strong communication skills, a property and casualty license, and the ability to thrive in a fast-paced environment. Join a team dedicated to supporting the community and enjoy a bonus-based compensation structure with competitive salary options.

Responsibilities

• Establish customer relationships and follow up as needed
• Provide prompt, accurate, and friendly customer service
• Educate customers about insurance options
• Ensure the office is well-maintained

Skills

Excellent communication skills - written, verbal, and listening

Highly organized and detail-oriented

Experience in customer service

Proactive in problem-solving

Able to work in and manage a team environment

Familiarity with Windows computer applications

Ability to coordinate and collaborate

Ability to succeed in a fast-paced environment

Education

Property, Casualty, Life and Health license

Job description

Office Manager - State Farm Agent Team Member

Full Time in Huntsville, AL

Compensation $55,000.00 - $70,000.00 per year

Benefits

• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Signing bonus

Role Description

As Office Manager with Shon Henry Insurance and Financial Services, Inc, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Shon Henry Insurance and Financial Services, INC is eager to bring aboard your collaborative presence.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products.

Qualifications

• Excellent communication skills - written, verbal, and listening; Highly organized and detail-oriented
• Experience in customer service required
• Experience in managing customer service preferred
• Experience in sales preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• MUST BE Property, Casualty, Life and Health licensed.

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none