Office Manager - State Farm Agent Team Member

Jpinsuresme; Conroe (TX); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Performance-based bonus

Health insurance

Paid time off

Opportunity for advancement

Job summary

A leading insurance agency in Conroe, TX seeks an Office Manager to support operations and enhance customer experiences. You will establish customer relationships and ensure smooth operations in a dynamic environment. The ideal candidate has over 5 years of insurance experience, is proactive, and possesses excellent communication skills. This full-time position offers a competitive salary with extensive benefits.

Qualifications

• 5+ years experience in insurance sales or as an office manager required.
• Able to work in and manage a team environment.
• Strong problem-solving and communication skills.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service for inquiries.
• Ensure the office is well-maintained for customer needs.

Skills

Excellent communication skills

Experience in insurance

Proactive in problem-solving

Experience in managing

Experience in Windows applications

Team coordination

Ability to thrive in fast-paced environment

Education

Property/Casualty and Life/Health licenses

Job description

Office Manager - State Farm Agent Team Member

Full Time in Conroe, TX

Benefits

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401K with 5% company match
• Base salary of $50-56k, with commission/bonus $95k+ earning potential
• Health benefits (Major medical, dental and vision)
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within agency
• 90 day paid training and development program
• Licensing course & fees 100% paid by agency
• No nights or weekends. Office hours are M-T 8:30-5:30 and F 8:30-5
• Monthly, quarterly and annual bonuses
• Travel reward incentives and bonuses
• Hiring bonus up to $1500 in the first 90 days
• Marketing leads & referrals provided
• Ability to earn unlimited PTO & half-days on Fridays

Compensation $60,000.00 - $120,000.00 per year

About Our Agency

We are a top-performing, high-volume agency that thrives in a positive and team-oriented environment. Our culture is built on winning at the highest level, with a fast-paced and exciting atmosphere where success is celebrated together. We take pride in our team's longevity, with an average tenure of over 5 years, and we believe in promoting from within to nurture and reward talent. We are looking for driven and motivated individuals who excel at solving customer problems, are outgoing, positive, and thrive in a fast-paced environment. If you’re passionate about making a difference and enjoy being part of a dynamic team, we’d love to have you join us.

Role Description

As Office Manager - State Farm Agent Team Member with James Pearson - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. James Pearson - State Farm Agent is eager to bring aboard your collaborative presence.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

Qualifications

• Excellent communication skills - written, verbal, and listening
• Experience in insurance required
• Experience in managing preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Property/Casualty and Life/Health insurance licenses
• 5+ years experience in insurance sales or as an office manager (required)

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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