Office Associate - State Farm Agent Team Member

State Farm Agent; Hoover (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hourly pay

Advancement potential

Job summary

State Farm Agent Team Member position in Alabama seeks a customer-focused individual to establish relationships and guide clients through insurance options. You will respond to inquiries, support billing questions, and promote State Farm products with a needs-based approach.

Based in the Birmingham area, you may be asked to commute to Hoover, AL. The role offers hourly pay and potential for advancement within the agency, with strong emphasis on service and community impact.

Qualifications

• Excellent communication skills across written, verbal and listening.
• Customer-focused approach with a desire to help manage risks.
• Detail oriented with ability to multi-task in a fast-paced environment.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service on insurance and billing matters.
• Educate customers about insurance options using a needs-based review.

Skills

Excellent communication skills

People-oriented

Detail oriented

Dedicated to customer service

Windows experience

Multi-tasking ability

Education

Property and Casualty license (current)

Life and Health license obtainable

Job description

Future Opening: Office Associate - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Detail oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Birmingham, AL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Are you currently licensed? *

Are you willing and able to commute to our office in Hoover, AL 35226? *

Referral code from a current employee If no code provided, add their name instead.

• Make a difference in your community every day
• Gain confidence and grow your career
• Earn benefits and rewards that are second to none