Office Manager-Richfield

Transformmn; Minneapolis (MN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

HSA

Life Insurance

Long-Term Disability

Paid Time Off

Holiday Pay

403b Retirement account

Accident insurance

Job summary

The Richfield Office Manager supports New Life Family Service's mission by ensuring professional representation of the agency and its programs through effective office leadership and client services coordination in Richfield.

Responsibilities include managing office operations, coordinating schedules, handling client interactions, supervising volunteers, and supporting adoption and Every Family programs under the direction of the Director of Operations.

Qualifications

• Bachelor’s Degree in Business, Communications or related field.

Responsibilities

• BRANCH RESPONSIBILITIES: Office administration including coordinating schedules, ordering supplies, maintaining office equipment, general office organization and office statistics.
• CLIENT CONTACT: Answer incoming phone calls and provide over the phone counseling to those in crisis; schedule clients for medical or social services appointments; assist in administering pregnancy test intakes and partner intakes.
• VOLUNTEER MANAGEMENT: Interview prospective volunteers and provide in-office training for new volunteers and interns; manage ongoing work and schedules.
• EVERY FAMILY PROGRAM: Assist with the Every Family program as set by the agency; oversee receiving of material donations; maintain schedule of appointments.
• ADMINISTRATIVE SUPPORT: Assist with the New Life Adoption program as set by the agency and with the direction of the Director of Adoption.

Skills

Professional experience

Education

Bachelor’s Degree in Business, Communications or related field

Job description

The Richfield Office Manager helps fulfill New Life Family Service’s mission of assisting clients in life-affirming decisions with the love and compassion of Christ by ensuring professional representation of New Life Family Services and its programs through management of the Richfield office and coordination of client services.

Hours:Full-time,40hoursper week

Range of pay:$21.00 – $24.00 per hour, depending on qualifications

Benefits:Medical, Dental, HSA, Life Insurance, Long-Term Disability,Paid Time Off, Holiday Pay, 403b Retirement account, Accident insurance.

REPORTS TO

Director of Operations

POSITION RESPONSIBILITIES

• BRANCH RESPONSIBILITIES: Responsible for office administration including coordinating schedules, ordering supplies, maintaining office equipment, general office organization and maintaining office statistics. Speak for and represent the office to the greater organization and advocate for its unique set of clients. Help set the tone for the office and keep a proper balance between office specific goals and the goals of the agency as a whole. Assist in follow-up of new agency changes being implemented at the office level. Assist with the Every Family program according to the guidelines and system set up by the agency.
• CLIENT CONTACT: Answer incoming phone calls and provide over the phone counseling to those in crisis. Schedule clients for medical or social services appointments as needed. Assist in administering pregnancy test intakes and partner intakes. Assist volunteers in Every Family appointments as needed. Assist the nurse and social worker, as needed, with paperwork and getting the exam room ready for STD appointments.
• VOLUNTEER MANAGEMENT: Interview prospective volunteers and provide in-office training for new volunteers and interns. Manage ongoing work of volunteers and interns in office. Oversee and manage volunteers and their schedules. Work with Volunteer Coordinator to recruit new volunteers and ensure volunteers are meeting continuing education requirements.
• EVERY FAMILY PROGRAM: Assist with the Every Family program as set by the agency and with the direction of the Every Family Program Manager. Oversee the receiving of material donations. Maintain schedule of appointments.
• ADMINISTRATIVE SUPPORT: Assist with the New Life Adoption program as set by the agency and with the direction of the Director of Adoption.

POSITION QUALIFICATIONS

• Bachelor’s Degree in Business, Communications or related field.
• Minimum of two years professional experiences.

OUTREACH

Attend all New Life fundraising events and other agency sponsored events. These may include some evening and/or weekend hours. May be asked to speak periodically in churches and/or community events on behalf of the agency.

SELF-DEVELOPMENT

Participate in appropriate workshops and training sessions to ensure continuing education requirements are met.

• Exhibit strong commitment and dedication to the sanctity of all human life.
• Exhibit strong commitment and dedication to sexual purity.
• Attend weekly staff and prayer meetings.
• Be able to express a clear understanding of the inner workings of a pregnancy care center.
• Demonstrate strong interpersonal and administrative skills.
• Exhibit strong organizational skills and the ability to manage multiple responsibilities at once.
• Exhibit ability to respect client and donor confidentiality through the safe keeping of related information.