Office Manager-Float

Transformmn; Minneapolis (MN); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid Time Off

Job summary

A local nonprofit organization in Minneapolis is seeking a Float Office Manager to oversee office administration and client service coordination. The ideal candidate will manage schedules, assist with volunteer training, and support the Every Family program. A Bachelor's degree and proficiency in Microsoft Office are required, along with excellent organizational and communication skills. This full-time position offers a competitive salary and a range of benefits including medical and dental insurance.

Qualifications

• Minimum three years of work experience in a professional setting.
• Excellent organizational and multi-tasking skills.

Responsibilities

• Manage office administration and coordinate schedules.
• Answer incoming phone calls and provide counseling.
• Oversee and manage volunteers and their schedules.

Skills

Proficiency in Microsoft Office

Excellent communication skills

Excellent organizational skills

Interpersonal skills

Education

Bachelor's degree in Business or Communications

Job description

The Float Office Manager helps fulfil New Life Family Service’s mission of assisting clients in life-affirming decisions with the love and compassion of Christ by ensuring professional representation of New Life Family Services and its programs through management of its offices and coordination of client services.

Hours: Full-time, 40 hours per week

Pay Range: $20.00 – $24.00 per hour, depending on qualifications

Benefits: Medical, Dental, HSA, Life Insurance, Long-Term Disability, Accident Insurance, Paid Time Off and Holiday Pay.

Please note: This position is eligible for part-time but that would change the benefit offerings listed above.

REPORTS TO:

Director of Program Management

POSITION RESPONSIBILITIES:

• BRANCH RESPONSIBILITIES: Responsible for office administration including coordinating schedules, ordering supplies, maintaining office equipment, general office organization and maintaining office statistics. Speak for and represent the office to the greater organization and advocate for its unique set of clients. Help set the tone for the office and keep a proper balance between office specific goals and the goals of the agency as a whole. Assist in follow-up of new agency changes being implemented at the office level. Assist with the Every Family Program according to the guidelines and system set up by the agency.
• CLIENT CONTACT: Answer incoming phone calls and texts, providing over the phone counseling to those in crisis. Schedule clients for medical or social service appointments as needed. Assist in administering pregnancy test intakes and partner intakes. Assist volunteers in Every Family appointments as needed. Assist the nurse, social worker and client advocate as needed with paperwork and having rooms prepared for medical appointments.
• VOUNTEER MANAGEMENT: Interview prospective volunteers and provide in-office training for new volunteers and interns. Manage online work of volunteers and interns in office. Oversee and manage volunteers and their scheduled. Work with Volunteer Coordinator to recruit new volunteers and ensure volunteers are meeting continuing education requirements.
• EVERY FAMILY PROGRAM: Assist with the Every Family program as set by the agency and with the direction of the Every Family Program Manager. Oversee the receiving of material donations, processing donations and management of clothing closet. Maintain schedule of appointments for parent coach volunteers.
• FLOAT: Assist branch Office Managers with coverage and office responsibilities as needed at any of our 5 locations. Assist Director of Program Management with administrative projects as time allows.

POSITION QUALIFICATIONS:

• Bachelor’s degree in Business, Communications, or related field.
• Minimum three years of work experience in a professional setting.
• Proficiency in Microsoft Office based software.
• Excellent interpersonal, verbal and written communication skills.
• Excellent organizational and multi-tasking skills.

STAFF EXPECTATIONS:

• Attend all New Life Family Services fundraising and other agency sponsored events. These may include some evening and/or weekend hours.
• Facilitate weekly staff and prayer meetings.
• Participate in appropriate workshops and training sessions to ensure continuing professional development.
• Serve at community and church related events representing New Life Family Services as needed.

CORE VALUES & COMMITMENTS:

• Demonstrate a faith in Jesus Christ.
• Actively participate in a local church community.
• Exhibit strong commitment and dedication to the sanctity of human life.
• Exhibit strong commitment and dedication to sexual purity.
• Express a clear understanding of the inner workings of a Pregnancy Care Center.
• Exhibit ability to respect client & donor confidentiality through the safe keeping of related information.