Office Manager: Payroll & Process Leader

Packard Culligan Water; Stillwater (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Zero deductible medical

Dental and vision

Wellness Program

401K with employer match

Tuition reimbursement

Paid time off

Career advancement

Work-life balance

Training and development

Employee events

Job summary

Culligan of Stillwater, part of Packard Culligan Water, is seeking an experienced Office Manager to lead daily office operations, handle customer calls and administrative duties, and assume managerial responsibilities such as financial reporting, supervision, and payroll.

The role emphasizes developing staff, delivering excellent customer service, and driving growth and retention in a fast-paced, high-volume environment. Monday–Friday hours and a competitive benefits package are offered.

Qualifications

• 3+ years of direct management experience.
• Experience with payroll, budgeting, AR/AP.
• Strong customer service background and interpersonal skills.
• Education: high school diploma or equivalent.
• Optional: business degree or accounting-focused studies.

Responsibilities

• Create and foster a productive work environment with positive morale.
• Hands-on management to develop staff and empower them to deliver great service.
• Maintain professional behavior with customers, employees and vendors; take corrective action as needed.
• Improve customer satisfaction, growth and retention.
• Train and coach office staff to identify sales opportunities.
• Schedule deliveries, service and sales appointments efficiently.
• Analyze data to improve customer service and retention.
• Oversee financial reports, expenses, and overall operations.
• Manage customer information systems and inventory reporting.
• Oversee credit and collections for new orders and delinquent accounts.
• Ensure policy compliance and recommend improvements when appropriate.

Skills

Office management

Payroll

AR/AP

Customer service

Communication

Team supervision

Education

High school diploma

Business degree (optional)

Job description

Culligan of Stillwater, part of Packard Culligan Water, is seeking an experienced Office Manager to lead daily office operations, handle customer calls and administrative duties, and assume managerial responsibilities such as financial reporting, supervision, and payroll.

The role emphasizes developing staff, delivering excellent customer service, and driving growth and retention in a fast-paced, high-volume environment. Monday–Friday hours and a competitive benefits package are offered.