Office Manager - People Leader with Great Benefits

Culligan; Stillwater (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Tuition reimbursement

Paid time off

Job summary

Culligan of Stillwater is seeking an experienced Office Manager to lead a busy dealership office with high customer interaction. You will handle calls, admin duties and oversee payroll, reporting, and supervision to drive satisfaction and retention.

You will develop staff, train the team, manage schedules, and ensure accurate financial reporting and compliance. This role offers competitive pay, strong benefits, and opportunities for advancement within the Packard Culligan network.

Qualifications

• 3+ years of direct management experience including office or customer service management
• Applied knowledge of accounting functions (payroll, budgeting, AR/AP)
• Strong experience in a customer service capacity
• Excellent interpersonal, verbal and written communication skills
• Education to include high school diploma or equivalent
• Business degree with emphasis in accounting or related business administration (preferred)
• Water conditioning industry or service-related experience (preferred)

Responsibilities

• Create and foster a successful work environment that promotes morale, productivity and employee development
• Lead a hands-on management strategy to develop employees and deliver a quality customer experience
• Ensure professional behavior in interactions with customers, employees, and vendors; take corrective action when needed
• Improve customer satisfaction, growth and retention
• Train and coach staff to identify opportunities for additional sales
• Schedule delivery, service and sales appointments efficiently
• Provide and analyze data to improve customer service and retention
• Oversee financial reporting, operations and expense control
• Manage customer information systems and ensure accurate processing
• Report inventories accurately and resolve discrepancies
• Oversee credit and collections for new orders and delinquencies
• Ensure adherence to company policies and suggest improvements

Skills

Direct management

Accounting knowledge

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Business degree with accounting emphasis (preferred)

Job description

Culligan of Stillwater is seeking an experienced Office Manager to lead a busy dealership office with high customer interaction. You will handle calls, admin duties and oversee payroll, reporting, and supervision to drive satisfaction and retention.

You will develop staff, train the team, manage schedules, and ensure accurate financial reporting and compliance. This role offers competitive pay, strong benefits, and opportunities for advancement within the Packard Culligan network.