Office Manager - Operations Coordinator

Small, Growing 3PL; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Small, Growing 3PL in Pittsburgh, PA is seeking an Office Manager & Operations Coordinator. You will act as the backbone of daily operations, keeping the office organized while coordinating logistics workflows and driver communications in a fast-paced 3PL environment.

The role involves dispatching OTR drivers, supporting warehouse teams, and tracking KPIs. Excellent organizational and communication skills are essential for success and growth within the company.

Qualifications

• 6+ months of office management or logistics experience.
• Familiarity with 3PL or warehouse operations is a plus.
• Strong communication and organizational skills.

Responsibilities

• Oversee day-to-day office operations and ensure a productive, organized work environment.
• Coordinate logistics workflows, shipment scheduling, and driver communications.
• You will be dispatching / communicating with Over-the-Road (OTR) drivers and local delivery teams.
• Support warehouse and operations teams with administrative and operational needs.
• Track KPIs, prepare operational reports, and assist with process improvement initiatives.
• Handle customer and client communications, ensuring timely and professional responses.
• Assist with onboarding, HR documentation, and general office administration.

Skills

Office management

Operations coordination

Logistics administration

Microsoft Office

Attention to detail

Communication skills

Tools

Microsoft Office Suite

TMS software

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About the Role:

We're a fast-growing third-party logistics (3PL) company based in Pittsburgh, PA, and we're looking for a sharp, organized Office Manager & Operations Coordinator to be the backbone of our daily operations. This is a dynamic, hands-on role where no two days are the same — perfect for someone who thrives in a fast-paced logistics environment and loves keeping things running smoothly.

Responsibilities:

• Oversee day-to-day office operations and ensure a productive, organized work environment
• Coordinate logistics workflows, shipment scheduling, and driver communications
• You will be dispatching / communicating with Over-the-Road (OTR) drivers and local delivery teams
• Support warehouse and operations teams with administrative and operational needs
• Track KPIs, prepare operational reports, and assist with process improvement initiatives
• Handle customer and client communications, ensuring timely and professional responses
• Assist with onboarding, HR documentation, and general office administration

Requirements:

• 6+ months of experience in office management, operations coordination, or logistics administration
• Familiarity with 3PL, supply chain, OTR freight, or warehouse operations is a strong plus
• Proficiency in Microsoft Office Suite and/or logistics/TMS software
• Exceptional organizational skills with strong attention to detail
• Excellent written and verbal communication skills
• Ability to multitask, prioritize, and adapt quickly in a growing company environment
• Self-starter mentality with a proactive, problem-solving attitude

About Us:

We're a growing 3PL provider in Pittsburgh, PA, built on a foundation of reliability, hustle, and a genuine commitment to our clients' success. Our customers choose us because we deliver flexible, personalized logistics solutions that the big players simply can't match. Our team loves working here because their contributions truly matter — and there's real opportunity to grow alongside the company.