Office Manager & Operations Coordinator

NFP; Charlotte (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Job summary

NFP, an Aon company, seeks an experienced Office Manager to ensure smooth daily operations at our Charlotte, NC location. You will coordinate meetings, assist leadership, and oversee facilities, supplies, and employee engagement to deliver a welcoming, efficient office experience.

The ideal candidate is proactive, organized, and service-oriented, with strong communication. This full-time, in-office role offers competitive pay and benefits, with salary commensurate with experience.

Qualifications

• Excellent written, oral, interpersonal communication skills.
• Experience with MS Office including AI tools.
• Strong calendar management and meeting planning experience.
• Ability to work independently and in a team.
• Tech troubleshooting with office equipment and IT liaison.
• Good judgment, prioritization, and routing information.
• Professional demeanor in all interactions.

Responsibilities

• Serve as regional office liaison across two floors.
• Coordinate meetings, including tech setup and catering logistics.
• Manage mail, email, directories, and vendor communications.
• Maintain safe, well-kept office environment with facilities coordination.
• Front-desk duties: greet visitors and manage main line.
• Oversee promotional items ordering and inventory.
• Plan office events and quarterly activities, handling invites and logistics.
• Support overtime coordination as needed.

Skills

Written communication

MS Office suite

Calendar management

Independent work

Tech troubleshooting

Attention to detail

Professional demeanor

Education

BA/BS preferred or equivalent

HS Diploma or equivalent required

3+ years in office operations

Job description

NFP, an Aon company, seeks an experienced Office Manager to ensure smooth daily operations at our Charlotte, NC location. You will coordinate meetings, assist leadership, and oversee facilities, supplies, and employee engagement to deliver a welcoming, efficient office experience.

The ideal candidate is proactive, organized, and service-oriented, with strong communication. This full-time, in-office role offers competitive pay and benefits, with salary commensurate with experience.