Office Manager & Lead Receptionist - LRC

The University of Massachusetts Amherst; Amherst (MA); Hybrid; USD 45,000 - 60,000; Full time

Job summary

The University of Massachusetts Amherst is seeking a Clerk IV (Office Manager) to support the Learning Resource Center with administrative operations and budget oversight. This role requires coordinating schedules, communications, and frontline reception for LRC leadership and OURS programs.

You will hire, train, and supervise student staff, manage room bookings and procurement, and help track program metrics in a fast-paced university environment.

Qualifications

• High school diploma or equivalent with 2+ years admin or customer support experience.
• Proven ability to manage student employees and payroll processes.
• Strong organizational skills and meticulous attention to detail.

Responsibilities

• Provide admin support to Senior Assistant Provost and LRC leadership.
• Serve as lead receptionist and first contact for LRC/OURS front office.
• Coordinate recruitment and marketing communications with campus partners.
• Hire, train, and supervise student staff and coordinate payroll.
• Manage facilities, scheduling, and room bookings for LRC activities.

Skills

Strong organizational skills

Excellent interpersonal skills

Strong written and verbal коммуника

Education

High school diploma or equivalent

Some college experience (preferred)

Tools

Google Suite

Microsoft Excel

Databases

Job description

The University of Massachusetts Amherst is seeking a Clerk IV (Office Manager) to support the Learning Resource Center with administrative operations and budget oversight. This role requires coordinating schedules, communications, and frontline reception for LRC leadership and OURS programs.

You will hire, train, and supervise student staff, manage room bookings and procurement, and help track program metrics in a fast-paced university environment.