Office Manager-Landfill

Waste Pro USA; Baton Rouge (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in the utilities sector is seeking an Office Manager for their Baton Rouge location. This role involves overseeing administrative, customer service, and accounting functions, ensuring the office operates efficiently. The ideal candidate will inspire a team, manage billing processes, and maintain professional communication with clients and employees.

Qualifications

• Experience in office management and customer service.
• Strong organizational skills and attention to detail.
• Ability to manage payroll and HR functions.

Responsibilities

• Manage daily administrative and customer service functions.
• Supervise billing and collections staff.
• Prepare monthly billing journal entries.

Skills

Customer Service

Accounting Functions

Administrative Management

HR Functions

Job description

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Position Summary

The Office Manager is responsible for the daily administrative, customer service, and accounting functions within the office. This includes supervising billing clerks, collections, customer service, payables, and payroll/HR functions. The Office Manager will assist Regional Staff, Division Manager, Operations Manager, and Sales Manager in completing all reporting requirements.

Essential Job Functions

• Manage all administrative functions in the office.
• Coordinate with billing staff to ensure accurate customer billing.
• Prepare and input monthly billing journal entries.
• Manage credit processing procedures.
• Oversee customer service department, including scheduling, training, and evaluations.
• Oversee coding and processing of payables, ensuring approval processes.
• Work with collections to ensure timely collection of customer accounts for cash flow.
• Complete weekly accounts receivable reports and review with management for DSO improvements.
• Ensure segregation of duties within the office.
• Manage deposits for local payments.
• Maintain professional communication with customers and employees.
• Prepare monthly revenue projections for management.
• Reconcile disposal invoices with billing/dispatch system.
• Complete and file franchise reports monthly and quarterly.
• Assist with financial and statistical data entry for productivity reports.
• Support or perform payroll and HR functions accurately and timely.

Other Responsibilities

• Participate in company-sponsored training courses.
• Stay updated on current technology used by Waste Pro USA.
• Perform additional duties as assigned by supervisor.

Work Environment: Office setting.

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Administrative

Industry: Utilities

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