Office Manager — Growth & Customer Operations Lead

Floor Coverings International, Ltd.; Acworth (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Paid training

Annual company convention

Use of the Mobile Showroom

Job summary

Floor Coverings International, Ltd. in Acworth is seeking an Office Manager to oversee customer interactions, marketing, and operational efficiency.

The ideal candidate will have strong communication skills, excellent customer service, and experience in bookkeeping, particularly with QuickBooks. This full-time position requires a proactive individual excited to grow with a dynamic, small business.

Benefits include competitive salary, performance bonuses, and paid training.

Qualifications

• Excellent customer service skills.
• Strong communication skills, particularly over the phone.
• Organized and detail-oriented, able to multi-task.
• Experience in bookkeeping using QuickBooks is a plus.
• Ability to work independently without supervision.
• Bilingual English/Spanish is a plus.

Responsibilities

• Develop trust with customers by living Core Values.
• Convert leads to appointments for the sales team.
• Organize and present the showroom.
• Manage local marketing tactics.
• Order necessary products for jobs accurately.

Skills

Excellent customer service skills

Strong communication skills

Organized and detail-oriented

Experience in bookkeeping using QuickBooks

Ability to work independently

Bilingual English/Spanish

Job description

Floor Coverings International, Ltd. in Acworth is seeking an Office Manager to oversee customer interactions, marketing, and operational efficiency.

The ideal candidate will have strong communication skills, excellent customer service, and experience in bookkeeping, particularly with QuickBooks. This full-time position requires a proactive individual excited to grow with a dynamic, small business.

Benefits include competitive salary, performance bonuses, and paid training.