Office Manager (Fully Remote)

Offshore Launch; United States; Remote; USD 16,000 - 19,000; Full time

Job summary

Offshore Launch is a business and growth operations firm helping home service owners scale their operations through process, technology, and data. They are a people-centered agency with a focus on leaving every employee and client in a better position than they found them.

We’re seeking an organized Office Manager to own phones, scheduling, invoicing, and data hygiene in a remote-friendly environment with growth opportunities and transparent career pathways.

Qualifications

• 2+ years in office management, dispatch, or customer service
• Hands-on experience with Jobber, Housecall Pro, or similar platforms, plus QuickBooks Online
• Excellent spoken English and a confident phone presence, with strong follow-up habits

Responsibilities

• Own the phones, lead inbox, and scheduling to provide a polished customer experience.
• Manage estimates, invoicing, and collections to keep the pipeline and receivables on track.
• Maintain clean data in Jobber and QuickBooks Online, and coordinate permits and vendor tasks.

Skills

Communication

Customer service

Phone presence

Tools

Jobber

Housecall Pro

QuickBooks Online

Job description

• Own the phones, lead inbox, and scheduling to provide a polished customer experience.
• Manage estimates, invoicing, and collections to keep the pipeline and receivables on track.
• Maintain clean data in Jobber and QuickBooks Online, and coordinate permits and vendor tasks.

Requirements:

• 2+ years in office management, dispatch, or customer service, ideally in home services.
• Hands‑on experience with Jobber, Housecall Pro, or similar platforms, plus QuickBooks Online.
• Excellent spoken English and a confident phone presence, with strong follow‑up habits.
• Up to $1600 per month, guaranteed annual bonus of one month's salary, and performance‑based bonuses.
• 16 days PTO and comprehensive health, life, vision, and dental insurance for you and dependents.
• People‑first remote environment with transparent career pathways and work/life balance.

Offshore Launch

Offshore Launch is a business and growth operations firm helping home service owners scale their operations through process, technology, and data. They are a people‑centered agency with a focus on leaving every employee and client in a better position than they found them.