Office Manager & Executive Support

Feel Good Foods; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

80% medical/dental/vision coverage

Discretionary time off

Wellness and learning stipends

Premium snacks in the office

Job summary

A leading gluten-free food company in New York City is seeking an Office Manager & Executive Support. This entry-level role involves managing daily office operations, supporting employee engagement, and handling executive assistance. The ideal candidate will have 2+ years of experience, exceptional organizational skills, and be a proactive self-starter. Competitive compensation ranges from $70,000 to $90,000 annually, based on experience. This position requires in-office presence three days a week.

Qualifications

• 2+ years of experience in office administration or similar operational roles.
• Able to manage multiple priorities simultaneously and execute with urgency.
• Familiarity with social platforms and community management is a plus.

Responsibilities

• Own day-to-day office operations, ensuring a clean and organized workplace.
• Support employee engagement initiatives and team-building activities.
• Prepare and ship product samples for Sales and Marketing teams.
• Provide light executive assistance for the CEO and assist with ad-hoc projects.

Skills

Highly organized

Exceptional attention to detail

Strong interpersonal skills

Proactive self-starter

Comfortable handling confidential information

High energy and adaptable

Tools

Google Workspace

Microsoft Office 365

Job description

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Job Description: Office Manager & Executive Support

About Feel Good Foods

Feel Good Foods, Inc. is the leading gluten‑free, natural, frozen appetizers and breakfast brand, offering chef‑inspired products made with integrity and care. Headquartered in downtown Manhattan, we are a fast‑growing, entrepreneurial team that values excellence, collaboration, and culture. We offer competitive benefits including 80 % coverage for medical/dental/vision, discretionary time off, wellness and learning stipends, and a thoughtfully stocked office with premium snacks.

About the Role

Reporting directly to the VP of Accounting, Finance & Systems, the Office Manager & Executive Support is a highly visible, high‑impact role and the operational backbone of our Manhattan headquarters.

• Office Administration
• Championing Team & Feel Good Foods Culture
• Shipping & Delivery Operations
• Executive Assistance
• Social Media & Community Support

You will be the first point of contact for employees, visitors, partners, and our broader community – ensuring the office runs smoothly, samples ship flawlessly, executives are supported, and both our in‑office and online communities feel welcomed, organized, and engaged.

This role is ideal for someone who thrives on ownership, anticipates needs, and brings a “no task too small” mindset. You are dependable, proactive, and take pride in creating an exceptional workplace and brand experience while juggling multiple priorities in a fast‑paced environment.

Key Responsibilities

1. Office Administration & Operations

• Own day‑to‑day office operations, ensuring a clean, organized, and fully stocked workplace.
• Manage office supply inventory, kitchen and refrigerator restocking, and vendor reordering.
• Serve as primary liaison with building management, mailroom, maintenance, contractors, and office vendors.
• Coordinate visitor access, deliveries, and office logistics.
• Manage weekly office lunch ordering and other recurring office needs.
• Support customer responses and brand goodwill initiatives via Zendesk, including compliments and coupon/voucher mailings.

2. Champion the Team & Feel Good Foods Culture

• Act as a culture ambassador—creating a welcoming, positive, and high‑energy office environment.
• Support employee engagement initiatives, celebrations, and team‑building activities.
• Be a trusted, approachable presence for employees across teams.
• Help reinforce Feel Good Foods’ values through thoughtful execution of in‑office experiences and interactions.

3. Shipping & Delivery (Samples & Logistics)

• Prepare, pack, label, and ship product samples for Sales and Marketing teams, including handling dry ice when required.
• Coordinate outbound shipments with FedEx and other carriers, ensuring accuracy and on‑time delivery.
• Submit and manage weekly sample orders to external sample warehouses (every Friday).
• Track shipments, troubleshoot issues, and maintain clear communication with internal stakeholders.

4. Executive Assistance & Administrative Support

• Provide light executive assistance, including expense reporting and administrative support for the CEO.
• Maintain discretion while handling confidential information.
• Assist with ad‑hoc projects and cross‑functional support as needed, stepping in where help is required.

5. Social Media & Community Support (in close collaboration with the Marketing team; office operations remain the primary priority for the role)

• Assist with maintaining the social media content calendar, ensuring scheduled content is posted accurately and on time.
• Manage day‑to‑day community management across all social platforms, including responding to comments, DMs, product inquiries, and inbound influencer or partnership requests.
• Repost user‑generated content and engage with followers to foster a positive, active, and growing online community.
• Monitor social channels for trends, cultural moments, and opportunities to engage in real time in alignment with brand voice.
• Support influencer and partnership initiatives, including coordination of product seeding and follow‑up on deliverables.
• Opportunity to contribute to caption writing, content ideation, and creative brainstorming to support brand voice, campaigns, and launches when needed.

Qualifications

• 2+ years of experience in office administration, executive support, community management, or similar operational roles.
• Highly organized with exceptional attention to detail and strong follow‑through.
• Proactive self‑starter who anticipates needs and solves problems independently.
• Strong interpersonal skills with the ability to build trust across all levels of the organization and to represent the brand thoughtfully and professionally.
• Comfortable handling confidential information with discretion.
• High energy, adaptable, and thrives in a fast‑paced, dynamic environment.
• Able to manage multiple priorities simultaneously and execute with urgency.
• Proficient in Google Workspace and Microsoft Office 365 (Outlook, Teams, SharePoint, PowerPoint, Excel).
• Familiarity with social platforms (e.g., Instagram, TikTok) and community management best practices is a plus.
• Familiarity with expense reporting systems preferred.

Work Location

In‑office presence required 3 days per week (Tuesday to Thursday) at our downtown Manhattan headquarters.

Compensation

$70,000 – $90,000 annual salary, commensurate with experience.

Seniority level

Entry level

Employment type

Full‑time

Job function

Administrative

Industries

Consumer goods

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