We are seeking a highly organized, detail-oriented, and proactive Office Manager to oversee and coordinate the administrative operations of our CPA firm.
This position plays a key role in ensuring projects move forward, deadlines are met, client communications are handled professionally, and daily operations run efficiently.
The ideal candidate is a self-starter who takes ownership of responsibilities, anticipates needs, follows through on outstanding matters, and thrives in a fast-paced professional environment.
Reporting directly to the President, the Office Manager will serve as a central point of coordination among firm leadership, staff, and clients.
Key Responsibilities
About the Position
We are seeking a highly organized, detail-oriented, and proactive Office Manager to oversee and coordinate the administrative operations of our CPA firm.
This position plays a key role in ensuring projects move forward, deadlines are met, client communications are handled professionally, and daily operations run efficiently.
The ideal candidate is a self-starter who takes ownership of responsibilities, anticipates needs, follows through on outstanding matters, and thrives in a fast-paced professional environment.
Reporting directly to the President, the Office Manager will serve as a central point of coordination among firm leadership, staff, and clients.
Project Management & Workflow Coordination
- Coordinate projects, delegate assignments, and monitor progress to ensure timely completion.
- Track deadlines, outstanding tasks, and project milestones.
- Follow up with team members regarding incomplete assignments and approaching deadlines.
- Identify workflow bottlenecks and recommend process improvements.
Client Communication & Follow-Up
- Manage electronic signature requests, track outstanding signatures, and follow up with clients to ensure completion.
- Prepare and distribute mass client emails, announcements, and reminders.
- Coordinate mass mailings and other client correspondence.
- Draft professional letters, emails, and routine business communications.
- Assist with client requests and follow up on outstanding administrative matters.
Administrative & Compliance Support
- Prepare, process, and track routine federal and state forms, such as Power of Attorney authorizations.
- Maintain organized electronic client records and documentation.
- Oversee document management, electronic filing, and record retention procedures.
- Monitor administrative deadlines and maintain accurate client information.
Office Operations
- Manage office supply inventory, purchasing, and replenishment.
- Coordinate general office administrative activities.
- Maintain efficient organizational systems and procedures.
- Provide administrative and operational support directly to the President.
- Identify opportunities to improve efficiency and streamline processes.
Marketing & Communications
- Coordinate and publish social media posts on the firm's business accounts.
- Assist with client newsletters, announcements, and marketing communications.
Responsibilities are not limited to those listed above. Additional duties and special projects may be assigned as needed.
Qualifications
Required
- Excellent organizational, multitasking, and time-management skills.
- Strong attention to detail and commitment to accuracy.
- Ability to manage multiple priorities and meet deadlines.
- Excellent written and verbal communication skills.
- Strong follow-through, initiative, and problem‑solving abilities.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Ability to learn new software and technology.
- Professionalism and discretion when handling confidential information.
- Ability to work independently and collaborate effectively with others.
Preferred
- Experience in office management, administrative coordination, or project management.
- Experience in a CPA firm, law firm, financial services firm, or similar professional environment.
- Familiarity with electronic signature platforms, document management systems, and workflow software.
- Experience with client communications, social media, or email marketing.
- Familiarity with basic government forms and administrative filings.
- Bachelors Degree
Ideal Candidate
We are looking for someone who:
- Takes initiative and anticipates what needs to be done.
- Is highly organized and enjoys improving processes.
- Is comfortable following up with staff and clients.
- Takes ownership of responsibilities and ensures tasks are completed.
- Can prioritize competing demands with minimal supervision.
- Communicates clearly, professionally, and confidently.
- Is adaptable, resourceful, and eager to take on new challenges.
Why Join Our Firm?
This is an opportunity to play an important role in the operations of an established CPA firm. Working directly with firm leadership, you will help improve internal processes, coordinate administrative activities, and contribute to delivering exceptional client service.
We value accountability, initiative, professionalism, and teamwork, and are are committed to providing a supportive, professional work environment where employees are valued and have opportunities to contribute to the firm's continued success.
Compensation & Benefits
We offer a competitive compensation and benefits package, including:
- Annual Salary: $50,000-$70,000, commensurate with experience and qualifications.
- Health Insurance: Employer-sponsored health insurance.
- Paid Vacation: Two Weeks.
- Paid Holidays: 8-9 paid holidays annually.
- Retirement Plan: SIMPLE IRA retirement savings plan 3% match