Office Administrator

DHA CPAs; Little Rock (AR); On-site; USD 40,000 - 48,000; Full time

Job summary

An established industry player is seeking a motivated office administrator to enhance client communications and streamline office operations. In this dynamic role, you will oversee client relationships, manage office systems, and ensure exceptional customer service. The ideal candidate thrives in a fast-paced environment, possesses strong communication and problem-solving skills, and has a knack for motivating others. This is a fantastic opportunity to contribute to a CPA firm that values efficiency and excellence, while also offering a supportive and engaging workplace culture. If you are organized, efficient, and ready to make an impact, we encourage you to apply today!

Qualifications

• Strong communication and problem-solving skills are essential.
• Prior experience in office management is a plus.

Responsibilities

• Maintain relationships with customers and vendors.
• Streamline office systems and optimize the organizational budget.
• Process tax returns and manage client intake of accounting information.

Skills

Communication Skills

Problem-Solving Skills

Time Management

Interpersonal Skills

Research Skills

Education

High School Graduate or G.E.D.

Tools

Microsoft Office

Job description

Office Administrator - CPA Firm

We’re looking for a highly driven office administrator/client excellence coordinator to oversee client activities, including communication, information delivery, managing client relationships, etc. You will be in charge of client communications, gathering information, data entry, office operations, including some clerical activities, streamlining systems, and ensuring our customer service support is excellent for those we serve. The ideal candidate is an organized and efficient leader who loves motivating and encouraging others while working in a fast-paced environment. Strong research and written communication skills are needed for success. Accounting knowledge or experience is a plus. If this sounds like you, apply today!

Responsibilities:

1. Maintain front-facing relationships with customers, contractors, service providers, and vendors
2. Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility
3. Facilitate office policies and procedures, ensuring they meet our organization’s standards
4. Streamline office systems including organizing filing systems, ordering office supplies, maintaining office equipment, scheduling team member meetings, and optimizing the organizational budget
5. Create and implement data entry protocols to streamline processes and increase productivity
6. Act as a point of contact for complaints or questions from customers and respond in a timely manner
7. Process tax returns, scan documents, client intake of accounting information, etc.

Qualifications:

1. High school graduate, G.E.D. recipient, or equivalent
2. Displays strong communication, problem-solving, and time management skills
3. General computer skills with Microsoft Office or similar systems
4. Proven track record of completing projects on time in an orderly manner
5. Shows great interpersonal skills and excellent written communication
6. Proficient in basic computer software and can quickly learn to use new programs
7. Prior experience in office management or our industry is a plus
8. The ability to work and perform in a fast and exciting work environment

Compensation:

$40,000 - $48,000 depending on experience