Office Manager & Events Coordinator

Cleveland Institute of Art; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

The Cleveland Institute of Art is seeking an Office Manager & Events Coordinator to oversee operations in the Welcome Center and Admissions Offices. This full-time role involves managing administrative processes, planning events, and supervising staff while ensuring a welcoming environment for students and visitors. The position offers competitive compensation and benefits, emphasizing a collaborative and inclusive atmosphere.

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Retirement Plan

Tuition Remission

Qualifications

• 1-2 years of administrative or clerical experience in a customer-facing or academic setting.

Responsibilities

• Managing internal administrative processes and clerical support.
• Planning and executing recruitment events.
• Supervising student workers and Admissions Ambassadors.

Skills

Customer Service

Event Coordination

Office Administration

Communication

Organizational Abilities

Multitasking

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office

Job description

The Cleveland Institute of Art (CIA) is seeking a highly organized and service-oriented Office Manager & Events Coordinator to oversee daily operations in the CIA Welcome Center and the Offices of Admissions, Financial Aid, and Enrollment Marketing.

Responsibilities include:

1. Managing internal administrative processes, including clerical support, application material preparation, and budgetary paperwork.
2. Supervising student workers and Admissions Ambassadors.
3. Planning and executing recruitment events.
4. Managing CIA merchandise and online store operations.
5. Maintaining a welcoming front office environment.
6. Acting as a liaison between internal departments and external offices.

Qualifications:

• Strong knowledge of office administration, customer service, event coordination, financial processing, and supervising student staff.
• High school diploma or equivalent required; Bachelor's degree preferred.
• 1–2 years of administrative or clerical experience, preferably in a customer-facing or academic setting.
• Proficiency in Microsoft Office, excellent communication skills, strong organizational abilities, and multitasking skills in a fast-paced environment.

If you thrive in a collaborative environment and enjoy creating a welcoming experience for students and visitors, we encourage you to apply.

Additional Information:

• This is a full-time, non-exempt position with compensation commensurate with experience.
• Benefits include paid time off, holidays, health and dental insurance, retirement plan, tuition remission, and more.
• Review of applicants will begin immediately and continue until the position is filled.

CIA is committed to diversity and inclusion and encourages candidates of all backgrounds to apply.