Office Manager/Coordinator

The Glass Guru of Provo, UT; Orem (UT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Free uniforms

Paid time off

Job summary

The Glass Guru of Provo, UT is seeking a detail-oriented Office Coordinator to manage administrative tasks and support customer communications. This full-time position requires excellent organizational skills and the ability to multitask effectively.

The ideal candidate will coordinate appointments, manage inventory, and contribute to a positive office culture. A high school diploma is required, along with 1–2 years of relevant experience. Benefits include a competitive salary and flexible schedule.

Qualifications

• High school diploma or equivalent required; associate's degree in business administration or related field preferred.
• 1–2 years of administrative, office management, or customer service experience.
• Proficiency in technology, computer software, and electronic forms of communication.

Responsibilities

• Serve as the primary point of contact for customer communications.
• Schedule and coordinate customer estimates, installations, and service appointments.
• Manage inventory control and track supplies.

Skills

Strong communication skills

Organizational abilities

Proficiency in technology

Customer service experience

Education

High school diploma or equivalent

Associate's degree in business administration

Tools

Microsoft Office

Job description

Benefits

• Competitive salary
• Flexible schedule
• Free uniforms
• Paid time off

Roles & Responsibilities

We are seeking a highly organized and detail-oriented Office Coordinator to join our team. This full-time role focuses on managing administrative tasks, and operational support, with an emphasis on customer communications and support. The ideal candidate thrives in a dynamic setting, handles multiple priorities, and contributes to a positive office culture. Compensation is dependent on experience. Benefits may include flexible work schedules, paid time off, and professional development opportunities. Eligibility for any health insurance or 401(k) investment is not offered currently.

• Serve as the primary point of contact for inbound and outbound customer communications, including phone, email, and in-person inquiries, ensuring prompt and professional responses
• Schedule and coordinate customer estimates, installations, follow-ups, and service appointments using scheduling software
• Manage inventory control, including tracking supplies, ordering materials, and monitoring stock levels for glass and related products
• Work with General Manager to develop and implement intra-office communication protocols to enhance team collaboration and efficiency
• Streamline administrative procedures, such as filing, data entry, and report generation, to optimize workflow
• Maintain a clean, organized office environment and contribute to special projects as needed
• Manage social media outlets, help with content creation and special events

Note: Duties are not exhaustive and may evolve based on business needs.

Qualifications & Educational Requirements

• High school diploma or equivalent required; associate's degree in business administration or related field preferred
• 1–2 years of administrative, office management, or customer service experience; residential glass or construction industry background is a plus
• Proficiency in technology, computer software, and electronic forms of communication
• Strong communication skills with a customer-first mindset; ability to handle inquiries professionally and resolve issues efficiently
• Excellent organizational and time management abilities, with keen attention to detail and multitasking prowess
• Basic knowledge of inventory management processes
• Ability to work independently and collaboratively in a team-oriented franchise environment

Preferred Skills

• Excellent verbal/written communications skills
• Microsoft Office proficient (Word, Excel)