Office Manager - Blankenbaker

Stock Yards Bank & Trust; Jeffersontown (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

ESOP

Medical insurance

Vision insurance

Cancer/Disease insurance

Flexible Spending Accounts

Flexible Savings Accounts

Health Savings Accounts

Bank paid Life/AD&D insurance

Voluntary Life/AD&D insurance

Bank paid Short-Term and Long-Term Dis

Job summary

Stock Yards Bank & Trust is seeking an Office Manager for their Retail department. The role oversees office operations, supervises staff, and aims to achieve goals through exceptional service and needs-based selling. Hours vary by location, with Saturdays by rotation.

Responsibilities include opening new accounts, handling deposits and loans, and driving business development while ensuring regulatory compliance and team performance.

Qualifications

• High school diploma or GED required; BS/BA in business preferred.
• 3+ years of retail banking experience.
• 1+ years of lending experience.

Responsibilities

• Retain and expand current customer relationships.
• Open new accounts and process loans.
• Consultative selling to uncover client needs and offer solutions.
• Supervise branch personnel and coach staff development.
• Lead the commitment to service and business development.

Skills

Communication skills

Team leadership

Supervisory experience

Time management

Active listening

Education

High School Diploma or GED

Tools

MS Office

Job description

Blankenbaker, 11751 Bluegrass Pkwy, Jeffersontown, Kentucky, United States of America

Job Description

Posted Thursday, August 20, 2026 at 4:00 AM

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.

Job Title: Office Manager

FLSA Status: Exempt

Department: Retail

Hours of Operation: Varies by office location, Saturdays by rotation

General Job Summary:

Manage team to achieve assigned goals though exceptional service and needs based selling. Oversee office operations while supervising and developing staff.

Organizational Duties and Responsibilities:

• Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
• Supports all functions that maintain compliance with regulatory agencies.

Essential Duties and Responsibilities:

• Retain and expand current customer relationships
• Open new accounts, perform account maintenance, process and close loans
• Consultative Selling - Engage existing clients and prospects to uncover needs and offer solutions
• Perform Service Associate duties as required, such as, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture
• Responsible for team building & motivation – Track results vs. goals, conduct weekly team meetings and coach employees
• Supervise branch personnel – Responsible for performance appraisals, employee development, disciplinary actions and scheduling
• Lead, exemplify and coach to 212 commitment to service
• Assist with business development by preparing for and participating in business calling activities, networking, and community involvement.
• Remain up to date with changes in bank operational policies and procedures to ensure staff compliance while making recommendations to improve efficiency

Other Functions:

• Responsible for customer relations including complaints and inquiries
• Responsible for office operational processes
• Represent the bank at community functions
• Other functions as required

Working Conditions:

May work in an office, at a desk in a branch lobby and/or at a teller station when needed

Education: High School Diploma or GED Equivalent required – BS/BA business related field preferred

Experience:

• Graduate of Management Training Program or
• 3+ years of retail banking experience
• 1+ years of lending experience

Specific Skills:

• Computer proficiency including Microsoft Word, Excel, Outlook, Etc.
• Ability to work in team environment and motivate others
• Proven supervisory experience helpful
• Professional appearance and demeanor
• Good communication skills – both written and verbal
• Organizational skills and time management
• Ability to adapt to a changing environment
• Demonstrate active listening skills
• Practical application of policies and procedures
• Ability to coordinate actions in relation to the actions of others
• Ability to foresee problems and develop solutions

Supervisory Responsibility: Will supervise and develop staff

Physical requirements:

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily sedentary work performed in an office environment
• Ability to sit for extended periods of time while working at a computer
• Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
• Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
• Visual acuity sufficient to read computer screens, printed documents, and financial data
• Occasional standing, walking, bending, or reaching
• Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)
• 401(K) with a company match of up to 6%
• ESOP employer match
• Medical insurance
• Vision insurance
• Cancer/Disease insurance
• Flexible Spending Accounts
• Flexible Savings Accounts
• Health Savings Accounts
• Bank paid Life/AD&D insurance
• Voluntary Life/AD&D insurance
• Bank paid Short-Term and Long-Term Disability insurance

Blankenbaker, 11751 Bluegrass Pkwy, Jeffersontown, Kentucky, United States of America