Service Associate - Center Grove

Stock Yards Bank & Trust; Greenwood (IN); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

401(K) with company match up to 6%

ESOP employer match

Medical insurance

Dental insurance

Vision insurance

Cancer/Disease insurance

Accident insurance

Flexible Spending Accounts

Flexible Savings Accounts

Health Savings Accounts

Bank paid Life/AD&D insurance

Voluntary Life/AD&D insurance

Bank paid Short-Term Disability

Bank paid Long-Term Disability

Employee Stock Purchase Plan

Employee Assistance Program

Job summary

Stock Yards Bancorp, Inc. is seeking a Service Associate I in our Retail department to complete face-to-face customer banking transactions, sell and cross-sell bank products, and deliver exceptional customer service.

The role supports daily branch operations, processing deposits and withdrawals, cashing checks, and performing related operational duties. A High School Diploma or GED and customer cash handling experience are required.

Qualifications

• Customer contact and cash handling experience.
• High school diploma or GED required.
• Strong communication and math skills; proficient with computers and basic software.

Responsibilities

• Exemplify our 212 commitment to service.
• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative selling – engaging customers and prospects to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Good written and verbal communication

Professional appearance

Team collaboration

Good math skills

PC proficiency

Education

High School Diploma or GED

Job description

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.

Job Title

Service Associate I

FLSA Status

Non-Exempt

Department

Retail

Hours

Varies by branch location, Saturdays by rotation

General Job Summary

To complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service.

Organizational Duties And Responsibilities

• Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
• Supports all functions that maintain compliance with regulatory agencies.

Essential Duties And Responsibilities

• Exemplify our 212 commitment to service
• Process deposits, withdrawals, cash checks and balance a cash drawer
• Cash checks following SYB check cashing policy
• Sell official checks
• Process and balance teller work through image capture
• Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions
• Assist with beginning, end of day and other operational duties as needed
• Participate in weekly team meetings

Working Conditions

Work on teller line, which will require long periods of standing

Minimum Job Requirements

Education

High School Diploma or GED Equivalent

Experience

Customer contact and cash handling experience

Skills

Specific Skills

• Good written and verbal communication skills
• Professional appearance and demeanor
• Ability to work well with others
• Good math skills
• PC proficient

Physical Requirements

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily sedentary work performed in an office environment
• Ability to sit for extended periods of time while working at a computer
• Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
• Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
• Visual acuity sufficient to read computer screens, printed documents, and financial data
• Occasional standing, walking, bending, or reaching
• Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)

Benefits

• 401(K) with a company match of up to 6%
• ESOP employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Cancer/Disease insurance
• Accident insurance
• Flexible Spending Accounts
• Flexible Savings Accounts
• Health Savings Accounts
• Bank paid Life/AD&D insurance
• Voluntary Life/AD&D insurance
• Bank paid Short-Term and Long-Term Disability insurance
• Employee Stock Purchase Plan
• Employee Assistance Program