Office Manager - Auto Auction

AAAG LLC; Phoenix (AZ); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off and holidays

401(k) with company match

Career growth opportunities

Job summary

America's Auto Auction is seeking an experienced Office Manager to lead our Phoenix, AZ business office operations. The role oversees daily administrative tasks, ensures accurate documentation, and supports Sales, Operations, and Accounting to ensure smooth auction transactions.

This position requires highly organized individuals with strong customer service skills, the ability to manage multiple priorities, and a hands-on approach to problem solving.

Qualifications

• Previous office management or administrative leadership experience.
• Strong organizational, communication, and customer service skills.
• Experience supervising employees preferred.

Responsibilities

• Manage daily office operations and administrative processes
• Supervise, train, and support office staff
• Oversee registration, titles, billing support, and transaction documentation
• Ensure accuracy, compliance, and efficient workflows
• Resolve customer and dealer issues
• Partner with Sales, Operations, and Accounting teams
• Identify and implement process improvements

Skills

Organizational skills

Prioritization

Customer service

Problem solving

Adaptability

Tools

Microsoft Office

Job description

Description

Office Manager

America's Auto Auction - Phoenix, AZ

America's Auto Auction is a growing international auction company seeking an experienced Office Manager to lead our business office operations in Phoenix, AZ.

What We're Looking For

• Highly organized with strong attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Professional relationship builder with strong customer service skills
• Hands-on problem solver who takes initiative
• Adaptable and comfortable with changing priorities

Position Summary

The Office Manager oversees daily administrative operations, ensuring accurate documentation, excellent customer service, and compliance with company procedures. This role supervises office staff and partners with Sales, Operations, and Accounting teams to support efficient auction transactions.

Schedule

• Monday, Tuesday, Thursday: 9:00 AM - 5:00 PM
• Wednesday: 8:00 AM - 5:00 PM
• Friday: 9:00 AM - 2:00 PM

Compensation & Benefits

• $60,000 - $70,000 annually, based on experience
• Comprehensive benefits package
• Paid time off and holidays
• 401(k) with company match
• Career growth opportunities

Key Responsibilities

• Manage daily office operations and administrative processes
• Supervise, train, and support office staff
• Oversee registration, titles, billing support, and transaction documentation
• Ensure accuracy, compliance, and efficient workflows
• Resolve customer and dealer issues
• Partner with Sales, Operations, and Accounting teams
• Identify and implement process improvements

Requirements

Qualifications

• Previous office management or administrative leadership experience
• Strong organizational, communication, and customer service skills
• Experience supervising employees preferred
• Proficiency with Microsoft Office and business office systems
• Bilingual (Spanish/English) is a plus but not required

America’s is an Equal Employment Opportunity Employer