Office Manager At Leading Orthodontics Practice

360 Orthodontics; Santa Ana (CA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Life AD&D

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Free food & snacks

Training & development

Vision insurance

Health insurance

Free access to Gemini AI tools

Job summary

360 Orthodontics in Santa Ana is hiring an Office Manager for a full-time role, 3-4 days weekly, Tue–Fri. You will lead the front desk and admin team, oversee procedures, and ensure patient service excellence in a fast-paced orthodontic practice.

The role requires a dental admin background, strong leadership, and the ability to train staff on practice management systems; occasional travel to the Westwood office may be needed.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of dental administration experience preferred.
• Strong leadership and problem-solving skills.
• Willing to train in our Westwood office.

Responsibilities

• Manage and enforce all internal office procedures and practices within company standards.
• Deliver direct coaching, lead the team by example, and ensure excellent patient service.
• Coordinate day-to-day office practices to increase productivity and efficiency.
• Respond to patient clinical and operational issues in a timely and professional manner; supervise admin staff.
• Work with corporate resources to staff and supply the office as needed.
• Ensure all employees comply with company policies and culture.

Skills

Leadership

Customer service

Communication

Organization

Education

High school diploma or equivalent

Tools

Practice management software

Job description

Benefits

• Life AD&D
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free food & snacks
• Training & development
• Vision insurance
• Health insurance

Job description

We are hiring an Office Manager at our Santa Ana location! This is an amazing opportunity to join the 360 Orthodontics team! This is a full-time position, working 3-4 days per week, on Tuesday, Wednesday, Thursday, Friday.

Some Benefits We Offer

• Medical, Dental, Vision, AD&D, and other benefits (available after 60 days of employment).
• Paid sick leave and 401k retirement plans offered for eligible employees.
• Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.
• We will provide training on our practice management software, computer systems, and other tools.
• Free access to pro-tier Gemini AI chat and other productivity tools for business and personal use.

Responsibilities

• Manage and enforce all internal office procedures and practices within company standards
• Deliver direct individual coaching, lead the team by example, and ensure all office employees provide outstanding service to every patient
• Coordinate the day-to-day execution of office practices that increase productivity and efficiency
• Respond to patient clinical and operational issues in a timely and professional mannerSupervise office administrative employees.
• Work closely with corporate resources to staff and supply the office as needed
• Ensure all office employees are in compliance with company policies and practicing company culture

Requirements

• High school diploma or relevant certification required
• A minimum of 2 years’ dental administration experience strongly preferred
• Exceptional leadership and problem-solving skills
• Dedicated to delivering excellent customer service
• Must be friendly, professional and highly organized
• Solid understanding of dental billing and insurance procedures a plus
• Must be willing to train in our Westwood office