Office Manager & Admin Operations Lead

Chester Insurance Group Inc.; Berryville (AR); On-site; USD 38,000 - 52,000; Full time

Job summary

Chester Insurance Group Inc. in Berryville, AR, is seeking an Office Manager to oversee daily operations and maintain a professional on-site work environment.

You will coordinate schedules, manage supplies and records, handle calls, and assist with certificates and policy documents while supporting customer service objectives and team collaboration. Applicants should have strong communication and organizational skills, with prior office management or insurance experience preferred; a high school

Qualifications

• Strong Communication skills, including clear verbal and written communication and professional phone etiquette.
• Administrative Assistance and Office Administration skills, such as scheduling, filing, recordkeeping, and organizing office processes.
• Familiarity with Office Equipment, including copiers, scanners, printers, and basic troubleshooting.
• Customer Service skills, with the ability to handle inquiries, resolve issues, and support clients in a courteous and timely manner.
• Relevant experience in an office management or administrative role, preferably in insurance, financial services, or a professional services environment.
• Proficiency with common office software (e.g., Microsoft Office Suite, email and calendar tools) and ability to learn agency management systems.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced setting.
• High school diploma or equivalent required; additional education or certification in business administration or office management is a plus.

Responsibilities

• Oversee daily office operations and ensure a professional work environment.
• Coordinate schedules and manage administrative tasks.
• Maintain office supplies and equipment; organize files and records.
• Handle incoming calls and inquiries; support customer service activities.
• Assist with insurance-related documentation such as certificates and policy information.
• Collaborate with team; support management with reporting and office procedures.
• Ensure workflows align with company service standards.

Skills

Communication

Administrative support

Customer service

Office management

Education

High school diploma

Business administration certification (optional)

Tools

Microsoft Office

Agency management systems

Job description

Chester Insurance Group Inc. in Berryville, AR, is seeking an Office Manager to oversee daily operations and maintain a professional on-site work environment.

You will coordinate schedules, manage supplies and records, handle calls, and assist with certificates and policy documents while supporting customer service objectives and team collaboration. Applicants should have strong communication and organizational skills, with prior office management or insurance experience preferred; a high school