Insurance Office Operations Specialist

Banner Personnel; St. Charles (IL); On-site; USD 43,000 - 58,000; Full time

Job summary

Banner Personnel is assisting a tenured Insurance Agency in St Charles, IL to hire an Insurance Office Administrator. The role supports office operations, maintains client records, assists producers with paperwork, and greets every customer.

This in-office position runs from 9am to 5pm. The salary ranges from $43,000 to $58,000 DOE, with compensation tied to experience and performance. Strong organization and confidentiality are essential, along with MS Office fluency.

Qualifications

• 2+ years in office administration, customer service or insurance agency.
• Proficiency in Microsoft Office and electronic document management.
• Excellent attention to detail.
• Ability to handle confidential information.
• Insurance experience is a plus (knowledge of policy documentation, renewals, certificates, and carrier procedures)

Responsibilities

• Manage daily office operations.
• Maintain calendars, staff schedules, meetings and administrative records.
• Coordinate supplies and vendors.
• Develop office procedures for efficiency.
• Support the agency owner with reports, special projects and admin tasks.
• Process routine policy changes, renewals and certificates of insurance.

Skills

Office administration

Customer service

Insurance knowledge

Microsoft Office

Confidential information handling

Tools

Microsoft Office

Electronic document management

Job description

Banner Personnel is assisting a tenured Insurance Agency in St Charles, IL to hire an Insurance Office Administrator. The role supports office operations, maintains client records, assists producers with paperwork, and greets every customer.

This in-office position runs from 9am to 5pm. The salary ranges from $43,000 to $58,000 DOE, with compensation tied to experience and performance. Strong organization and confidentiality are essential, along with MS Office fluency.