Office Manager: Customer Experience & Operations

Mark Rossmiller - State Farm Agent; Riverview (FL); On-site; USD 70,000 - 150,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Relocation bonus

Vision insurance

Salary plus commission/bonus

Growth potential/opportunities for advancement

Job summary

A local insurance agency is seeking an Office Manager to enhance operational efficiency and customer service. This role requires excellent communication skills, a detail-oriented approach, and the ability to thrive in a fast-paced environment. The incumbent will manage customer interactions, uphold office standards, and support team efforts to meet agency goals. Competitive salary plus performance bonuses will be offered, with numerous benefits including health insurance and growth opportunities.

Qualifications

• Excellent communication skills – written, verbal, and listening.
• Proactive in problem‑solving.
• Able to obtain Property and Casualty License.
• Able to obtain Life and Health License.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Ensure the office is well-maintained.

Skills

Communication skills

Organizational skills

Customer service experience

Sales experience

Problem-solving

Team management

Windows applications

Job description

A local insurance agency is seeking an Office Manager to enhance operational efficiency and customer service. This role requires excellent communication skills, a detail-oriented approach, and the ability to thrive in a fast-paced environment. The incumbent will manage customer interactions, uphold office standards, and support team efforts to meet agency goals. Competitive salary plus performance bonuses will be offered, with numerous benefits including health insurance and growth opportunities.