Office Manager - Accounts & Customer Service Lead

La Crosse Lumber Co; Columbia Township (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Locally owned and operated

Employee discounts

401(k) matching

Health insurance

Paid time off

Job summary

La Crosse Lumber Co is seeking an Office Manager to handle Accounts Payable and Receivable and provide excellent customer service to vendors and customers. Attention to detail is essential for executing routine financial tasks and keeping records accurate.

The role involves answering phones, managing emails, processing invoices, and handling past due accounts, with additional duties such as credit card reconciliation, filing, and bank deposits.

Qualifications

• Basic accounting knowledge is preferred but not required.
• Superior organizational skills with attention to detail.
• Strong computer skills and ability to learn computer based concepts quickly.
• Capable of handling multiple tasks at one time.
• Strong communication skills.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percents and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Responsibilities

• Customer Service: Answer Phones; Check Email Daily and respond in kind; Handle customer service issues as they arise.
• Operations: Solve operational problems as they happen; Receives and checks in all work invoices; Keeps track of bills.
• Prepares invoices, follow up letters, and works on past due invoices; Credit Card reconciliation; Filing; Order office supplies and maintain inventory; Bank Deposits.

Skills

Organizational skills

Strong communication

Attention to detail

Multitasking

Team player

Job description

La Crosse Lumber Co is seeking an Office Manager to handle Accounts Payable and Receivable and provide excellent customer service to vendors and customers. Attention to detail is essential for executing routine financial tasks and keeping records accurate.

The role involves answering phones, managing emails, processing invoices, and handling past due accounts, with additional duties such as credit card reconciliation, filing, and bank deposits.