Office Manager

Philadelphia Chapter of the Association of Legal Administrators; Wilmington (DE); Hybrid; USD 56,000 - 76,000; Full time

Job summary

Clark Hill PLC is seeking an Office Manager to be based in the Philadelphia office, serving also Princeton, NJ and Wilmington, DE offices with periodic travel. The Office Manager will lead the administrative team, optimize workflows, allocate resources, and design processes to meet performance goals.

Candidates should have strong internal client focus, conflict resolution, and exceptional communication skills; 2–4 years of supervisory experience and a bachelor’s degree are required.

Qualifications

• 2–4 years of relevant experience managing a team or as a team lead or similar group.
• Bachelor’s degree in a related field or equivalent experience.
• Hybrid position with management responsibilities across multiple offices.

Responsibilities

• Oversee the office and administrative team to ensure performance goals are met.
• Improve workflow efficiency and resource allocation across offices.
• Design, implement, and update processes and procedures for the firm.

Skills

Team leadership

Communication skills

Operations management

Remote workforce management

Client focus

Education

Bachelor's degree

Job description

Brief Summary

Clark Hill PLC is hiring an Office Manager to be based in the Philadelphia office, located in the Rittenhouse Square area. As the Philadelphia Office Manager, this Office Manager is also responsible for the Princeton, NJ and Wilmington, DE offices. As such, periodic travel is required to these offices. The Office Manager will be responsible for ensuring that the capabilities and performance of the administrative team exceed the requirements of the firm. The Office Manager is responsible for (i) the success and management of the office and its administrative team; (ii) the workflow efficiency of operations teams; (iii) resource allocation; and (iv) designing, implementing, and updating processes and procedures to ensure performance goals are consistently met. Successful candidates will have an exceptional internal client/customer focus, strong conflict resolution skills, and the ability to foster collaboration and teamwork. Strong verbal, written, and nonverbal communication skills are required. Candidates must have proficiency managing core operations, preferably within a professional services firm, along with experience supervising the complexities of a remote workforce. We are looking for a recognized leader who leads by example and role models the firm’s DNA. Candidates must have 2-4 years of relevant experience managing a team or as a team lead or similar group, preferably in the legal industry. A bachelor’s degree in a related field or equivalent experience is required. This is a hybrid position.