Office Manager

Hoffman; Willow Grove (PA); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident保险

Health & wellness suite

Company-paid + optional life insurance

Descripción de la vacante

Hoffman’s Exterminating is seeking an Office Manager to provide uncompromised service, support, and administration to internal and external Service Center customers. The role also supports the Branch Manager with day-to-day operations and team motivation.

You will lead administrative staff, handle customer inquiries by phone or email, and ensure tasks are entered, scheduled, posted, collected, and sold. A professional appearance and a 40-hour workweek are required.

Formación

• Office administration experience is required.
• Strong computer literacy and Microsoft Office proficiency.
• High school diploma or equivalent.
• Professional appearance and full-time availability.
• 40-hour workweek with minimal overtime as needed.

Responsabilidades

• Oversee administrative staff and daily branch operations.
• Interact with customers by phone or email to resolve issues.
• Ensure services are entered, scheduled, posted, collected, and sold.
• Train, motivate, and support the service center team.

Conocimientos

Office administration

Leadership

Computer literacy

Educación

High school diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

Office Manager

Hoffman's Exterminating is looking to hire a full-time Office Manager. In this position, you will have the opportunity to provide uncompromised service, support, and administration to internal and external Service Center customers. The Office Manager also aids the Branch Manager with overseeing the day-to-day activities within the branch. Additionally, you will communicate and motivate team members to achieve service center goals.

Our administrative representatives enjoy benefits including:

• generous time off,
• 11 paid holidays,
• 401(k) with company match, Roth IRA,
• medical, dental and vision insurance,
• high deductible HSA,
• telemedicine,
• disability, cancer, and accident insurance.
• health & wellness suite
• company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS

We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 16 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options, and we are humbled that they chose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.

A DAY IN THE LIFE OF AN OFFICE MANAGER

You will use your strong leadership and computer literacy skills to oversee all administrative staff and functions at a service center. There are a lot of moving parts to ensuring an awesome experience to our customers and team members so attention to detail and multi-tasking are important. Some of the more significant activities include interacting with customers and other team members by phone or email, ensuring services are entered, scheduled, posted, collected, and sold. Your commitment to customer service will make it a priority to resolve customer concerns. Your commitment to your team members will allow time to train, motivate, and work alongside them so you can all succeed.

Minimum Qualifications

• Office Administration experience
• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Present a professional appearance
• Able to work a 40-hour (minimum) workweek
• Willing to work minimal overtime as needed

We are an Equal Opportunity Employer

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Hoffman's Exterminating as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.