Office Manager

Hoffman's Exterminating; Willow Grove (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match, Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident ins.

Health & wellness suite

Company-paid + life insurance

Job summary

Hoffman's Exterminating is seeking a full-time Office Manager to provide essential administration and service-center support. You will supervise administrative staff, coordinate front- and back-office tasks, and assist the Branch Manager with day-to-day operations, ensuring accurate record-keeping and strong customer service.

You should have office administration experience, be proficient in Microsoft Office, hold a high school diploma or equivalent, present a professional appearance, and be

Qualifications

• Office administration experience required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• High school diploma or equivalent required.
• Professional appearance and demeanor expected.
• Able to work a 40-hour workweek with minimal overtime.

Responsibilities

• Oversee all administrative staff and functions at the service center.
• Interact with customers and team members by phone or email.
• Ensure services are entered, scheduled, posted, collected and sold.
• Train, motivate and support team to achieve goals.

Skills

Office administration experience

Customer service orientation

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Office Manager

Hoffman's Exterminating is looking to hire a full-time Office Manager. In this position, you will have the opportunity to provide uncompromised service, support, and administration to internal and external Service Center customers. The Office Manager also aids the Branch Manager with overseeing the day-to-day activities within the branch. Additionally, you will communicate and motivate team members to achieve service center goals.

Our administrative representatives enjoy benefits including:

• generous time off,
• 11 paid holidays,
• 401(k) with company match, Roth IRA,
• medical, dental and vision insurance,
• high deductible HSA,
• telemedicine,
• disability, cancer, and accident insurance.
• health & wellness suite
• company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS

We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 16 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options, and we are humbled that they chose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.

A DAY IN THE LIFE OF AN OFFICE MANAGER

You will use your strong leadership and computer literacy skills to oversee all administrative staff and functions at a service center. There are a lot of moving parts to ensuring an awesome experience to our customers and team members so attention to detail and multi-tasking are important. Some of the more significant activities include interacting with customers and other team members by phone or email, ensuring services are entered, scheduled, posted, collected, and sold. Your commitment to customer service will make it a priority to resolve customer concerns. Your commitment to your team members will allow time to train, motivate, and work alongside them so you can all succeed.

Minimum Qualifications

• Office Administration experience
• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Present a professional appearance
• Able to work a 40-hour (minimum) workweek
• Willing to work minimal overtime as needed

We are an Equal Opportunity Employer

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Hoffman's Exterminating as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.