Office Manager

Davis Seasonal Maintenance; West Milwaukee (WI); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking an Office Manager to coordinate daily operations and support field activities through exceptional customer service. This role involves managing schedules, performing administrative tasks, and collaborating closely with management to ensure efficient office functions. Ideal candidates will have strong organizational skills and experience in customer service, as well as proficiency in Microsoft Office and QuickBooks. Enjoy a flexible work environment that values professional growth and work-life balance while contributing to a supportive team culture.

Benefits

Flexible start times

Competitive pay

Ongoing training

Job security

Professional growth

Work-life balance

Qualifications

• 3+ years of office and customer service experience preferred.
• Strong interpersonal skills, patience, and diplomacy required.

Responsibilities

• Manage daily office operations and customer service.
• Perform administrative tasks like data entry and bookkeeping.
• Assist with recruitment and maintain employee records.

Skills

Customer service expertise

Strong communication skills

Office coordination experience

Organizational skills

Multitasking

Proficiency in Microsoft Office

Proficiency in QuickBooks

Recruiting and onboarding experience

Attention to detail

Problem-solving skills

Education

High school diploma or equivalent

Tools

Microsoft Office

QuickBooks

Job description

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Job Description

Summary: Coordinates daily office operations, supports field operations through customer service expediting, collaborates closely with company owners and management to ensure efficient administrative functions. Exercises independent judgment in compliance with company policies.

Essential Duties and Responsibilities:

1. Manage daily office operations, including answering calls, responding to emails, managing schedules, organizing work folders, and customer service.
2. Perform administrative tasks such as data entry, bookkeeping, invoicing, and payroll support.
3. Serve as a customer service champion internally and externally.
4. Prepare customer contracts, secure approvals, and maintain records.
5. Provide excellent customer service to clients, vendors, and team members.
6. Respond to customer inquiries with research, expediting, and follow-up.
7. Assist with recruitment, hiring, and maintaining employee records.
8. Support the preparation of reports and presentations for management.
9. Manage inventory of office supplies and equipment, suggest and coordinate purchases within budget.
10. Assist in developing and implementing company policies and procedures.
11. Collaborate with owners to safeguard technology platforms.

Supervisory Responsibilities:

None formal; work with owners and management on troubleshooting, strategic planning, and policy suggestions. Oversee compliance with procedures.

Qualifications:

High school diploma or equivalent required. 3+ years of office and customer service experience preferred.

Knowledge and Skills:

• Customer service expertise, relationship building, project expediting.
• Strong communication skills, written and verbal.
• Office coordination experience preferred.
• Excellent organizational and time management skills.
• Ability to multitask and prioritize.
• Proficiency in Microsoft Office and QuickBooks.
• Experience with recruiting and onboarding.
• Strong interpersonal skills, patience, diplomacy.
• Ability to work in a fast-paced environment.
• Attention to detail, problem-solving, organizational, analytical skills.
• Basic math skills, ability to interpret data.
• Fluent in English, able to follow written instructions.

Qualified candidates are encouraged to apply!

Company Description

Benefits and start-time are flexible. Davis Seasonal Maintenance values respect, recognition, open communication, job security, professional growth, work-life balance, and offers competitive pay, benefits, and ongoing training.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Contract
• Industry: Facilities Services